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Eddy Heritage House: No Physician Orders Found - NY

Healthcare Facility
Eddy Heritage House Nursing And Rehabilitation Ctr
Troy, NY  ·  1/5 stars

Federal inspectors who visited the facility on November 26, 2025 cited the home for a medication error under Tag F0757, which covers unnecessary drug use and proper dosing. The licensed practical nurse involved told inspectors directly that the dose "should have been caught as an excessive dose." It was not caught. It reached the resident.

Inspectors rated the violation as causing minimal harm or potential for actual harm, and noted that only a few residents were affected. Those ratings sit at the lower end of the federal harm scale, but they do not mean nothing happened. A nurse at the facility confirmed something went wrong with the medication before the dose ever left the medication cart.

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The facility is disputing the citation.

Eddy Heritage House, located at 2920 Tibbits Avenue, is a nursing and rehabilitation center operating under provider number 335760. The complaint inspection that surfaced this violation was one of 21 pages of deficiency findings documented by the Centers for Medicare and Medicaid Services.

What the inspection report does not say is which medication was involved, how far above the correct dose the resident received, or what, if anything, was done for the resident afterward. The nurse's own words, preserved in the inspection record, are what remain: it should have been caught.

The facility's plan of correction was not included in the publicly available inspection document. Anyone seeking that information was directed to contact the nursing home or the state survey agency directly.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Eddy Heritage House Nursing and Rehabilitation Ctr from 2025-11-26 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR in TROY, NY was cited for violations during a health inspection on November 26, 2025.

The licensed practical nurse involved told inspectors directly that the dose "should have been caught as an excessive dose." It was not caught.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR?
The licensed practical nurse involved told inspectors directly that the dose "should have been caught as an excessive dose." It was not caught.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in TROY, NY, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 335760.
Has this facility had violations before?
To check EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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