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Complaint Investigation

Eddy Heritage House Nursing And Rehabilitation Ctr

Inspection Date: November 26, 2025
Total Violations 9
Facility ID 335760
Location TROY, NY
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Inspection Findings

F-Tag F0550

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR in TROY, NY for a deficiency under regulatory tag F-F0550 during a complaint investigation conducted on 2025-11-26.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 9 deficiencies cited during this inspection of EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR.

Correction Status: Deficient, Provider has no plan of correction.

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F-Tag F0580

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR in TROY, NY for a deficiency under regulatory tag F-F0580 during a complaint investigation conducted on 2025-11-26.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 9 deficiencies cited during this inspection of EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR.

Correction Status: Deficient, Provider has no plan of correction.

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F-Tag F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Immediate Jeopardy

Federal health inspectors cited EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR in TROY, NY for a deficiency under regulatory tag F-F0600 during a complaint investigation conducted on 2025-11-26.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity Level J: isolated, immediate jeopardy to resident health or safety.

This represents an immediate jeopardy situation, the most serious level of deficiency.

This was one of 9 deficiencies cited during this inspection of EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR.

Correction Status: Deficient, Provider has no plan of correction.

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F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR in TROY, NY for a deficiency under regulatory tag F-F0609 during a complaint investigation conducted on 2025-11-26.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 9 deficiencies cited during this inspection of EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR.

Correction Status: Deficient, Provider has no plan of correction.

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F-Tag F0684

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR in TROY, NY for a deficiency under regulatory tag F-F0684 during a complaint investigation conducted on 2025-11-26.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 9 deficiencies cited during this inspection of EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR.

Correction Status: Deficient, Provider has no plan of correction.

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F-Tag F0710

Nursing and Physician Services Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR in TROY, NY for a deficiency under regulatory tag F-F0710 during a complaint investigation conducted on 2025-11-26.

Category: Nursing and Physician Services Deficiencies

The facility was found deficient in the following area: Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 9 deficiencies cited during this inspection of EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR.

Correction Status: Deficient, Provider has no plan of correction.

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F-Tag F0757

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR in TROY, NY for a deficiency under regulatory tag F-F0757 during a complaint investigation conducted on 2025-11-26.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure each resident’s drug regimen must be free from unnecessary drugs.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 9 deficiencies cited during this inspection of EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR.

Correction Status: Deficient, Provider has no plan of correction.

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F-Tag F0760

Pharmacy Service Deficiencies
Harm Level: Immediate Jeopardy

Federal health inspectors cited EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR in TROY, NY for a deficiency under regulatory tag F-F0760 during a complaint investigation conducted on 2025-11-26.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure that residents are free from significant medication errors.

Scope/Severity Level J: isolated, immediate jeopardy to resident health or safety.

This represents an immediate jeopardy situation, the most serious level of deficiency.

This was one of 9 deficiencies cited during this inspection of EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR.

Correction Status: Deficient, Provider has no plan of correction.

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F-Tag F0835

Administration Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR in TROY, NY for a deficiency under regulatory tag F-F0835 during a complaint investigation conducted on 2025-11-26.

Category: Administration Deficiencies

The facility was found deficient in the following area: Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 9 deficiencies cited during this inspection of EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR.

Correction Status: Deficient, Provider has no plan of correction.

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