New Mark Rehab: Resident Dignity Violations - MO
Inspectors recorded the resident's location at 10:56 a.m., 11:12 a.m., 11:22 a.m., 11:35 a.m., and 11:45 a.m. The resident didn't move because they couldn't. A nursing assistant finally wheeled the resident to the dining room at 11:45 a.m. At 12:02 p.m., the resident was still sitting there.
The resident was incontinent and fully dependent on staff for transfers and toileting.
A certified nursing assistant interviewed by inspectors on November 18 confirmed the resident should have been checked, repositioned, and provided incontinent care at least every two hours. A licensed practical nurse said the same. So did the Director of Nursing, interviewed that same afternoon. The Administrator, reached at 4:22 p.m., said all dependent incontinent residents should be checked and changed at least every two hours, and as needed.
Everyone agreed on what should happen. Nobody made it happen.
The deficiency, cited under F0677, was tagged as causing minimal harm or potential for actual harm, and inspectors noted it affected some residents, not just one.
Four separate complaint intakes were tied to this inspection, suggesting the lapse was not an isolated concern that came to regulators' attention once.
A resident who cannot move themselves, cannot ask to be changed, and cannot leave the TV area sits exactly where staff leave them.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for New Mark Rehab and Healthcare Center from 2025-11-21 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: August 5, 2026 · Our methodology
NEW MARK REHAB AND HEALTHCARE CENTER in KANSAS CITY, MO was cited for violations during a health inspection on November 21, 2025.
Inspectors recorded the resident's location at 10:56 a.m., 11:12 a.m., 11:22 a.m., 11:35 a.m., and 11:45 a.m.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.