New Mark Rehab And Healthcare Center
Inspection Findings
F-Tag F0557
F 0557 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some
FORM CMS-2567 (02/99) Previous Versions Obsolete
would maintain a stable mood.During an interview on 11/18/25 at 2:22 P.M., the resident said:-Since the new company took over the care had became worse;-There is a lady that yelled constantly;-The constant yelling got on his nerves;-He/She said the staff and nurses knew because the yelling happened in front of them;-He/She cannot get up and leave to get away from the noise because he/she was paralyzed;-He/She hoped the facility would do something about the yelling soon because it made him/her depressed.During an
interview on 11/18/25 at 2:47 P.M., Family Member A said:-He/She could hear another resident yelling when he/she was on the phone with Resident #2;-Resident #2 told him/her the yelling agitated him/her;-Resident #2 should not have to listen to the yelling all the time.3.Review of Resident #5's Quarterly MDS dated [DATE REDACTED] showed:-Mild cognitive impairment;-Partial assistance with ADLs;-Diagnoses included, diabetes, bipolar disorder and anxiety.Review of the resident's care plan dated 10/8/25 showed:-The resident is at risk for a mood problem related to depression and anxiety.During an interview
on 11/18/25 at 3:07 P.M., the resident said:-There was a resident that yelled from the time they got the resident up until staff all day long and part of the evening;-The staff sat the resident in his/her wheel chair in
the tv room;-The resident yells and screams until they took the resident back to his/her room;-He/She could hear the resident yell from his/her room;-The staff are aware because the resident yelled most of the time;-The resident yells out daddy, daddy and just screamed;-The yelling got on his/her nerves;-The yelling made him depressed.During an interview on 11/18/25 3:45 P.M., LPN B said: -The resident #7 yelled and screamed often;-The staff do what they can to offer the resident food or drink and repositioning;-He/she had not been specific instructions for how to care for Resident #7.During an interview on 11/18/25 03:57 P.M., the Director of Nursing said:-He expected staff to address the needs of resident #7;-Resident #2 and #5 have the right to be treated with dignity and respect.During an interview on 11/18/25 04:22 P.M., the Administrator said: -He expected staff to address the needs of resident #7 as well as all residents;-The facility had been in contact with the family for ideas to decrease the resident's yelling;-Resident #2 and #5 have the right to be treated with dignity and respect.2652448
Event ID:
Facility ID:
If continuation sheet
Printed: 04/13/2026 Form Approved OMB No. 0938-0391
Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
B. Wing
A. Building
(X3) DATE SURVEY COMPLETED
11/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
New Mark Rehab and Healthcare Center
11221 North Nashua Drive Kansas City, MO 64155
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F-Tag F0677
F 0677 Level of Harm - Minimal harm or potential for actual harm
not toilet or change the resident;-10:56 A.M., the resident sat in the TV area in his/her wheelchair; -11:12 A.M., the resident sat in the TV area in his/her wheelchair;-11:22 A.M., the resident sat in the TV area in his/her wheelchair;-11:35 A.M., the resident sat in the TV area in his/her wheelchair;-11:45 A.M., NA A took
the resident to the dining room;-12:02 P.M., the resident the resident sat in the dining room in his/her wheelchair.
Residents Affected - Some
During an interview on 11/18/25 12:41 P.M., CNA A said: -The resident was dependent on staff for transfers and toileting;-The resident was incontinent;-The resident should be provided incontinent care and repositioned at least every two hours.
During an interview on 11/18/25 12:55 P.M., LPN B said: -The resident was dependent on staff for transfers and toileting;-The resident was incontinent;-He/She would expect the resident be provided incontinent care and repositioned at least every two hours;-All dependent residents who are incontinent should be provided incontinent care at least every two hours.
During an interview on 11/18/25 03:17 P.M., the Director of Nursing said he expected staff to check and change incontinent residents at least every two hours and as needed.
During an interview on 11/18/25 04:22 P.M., the Administrator said: -All dependent residents who are incontinent should be provided incontinent at least every two hours;-He expected staff to check and change incontinent residents at least every two hours and as needed.
Intakes 2672337, 2672247, 2672338, 2652454
FORM CMS-2567 (02/99) Previous Versions Obsolete
Event ID:
Facility ID:
If continuation sheet
Printed: 04/13/2026 Form Approved OMB No. 0938-0391
Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
B. Wing
A. Building
(X3) DATE SURVEY COMPLETED
11/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
New Mark Rehab and Healthcare Center
11221 North Nashua Drive Kansas City, MO 64155
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F-Tag F0686
F 0686 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few
FORM CMS-2567 (02/99) Previous Versions Obsolete
used a wipe to cleanse the resident from front to back; -The used wipe showed yellow/brown fluid and a smear of red fluid wiped away from the resident; -The resident said the area hurt when it was wiped; -The resident had a pencil eraser sized open area, with pink tinged drainage to the right buttock; -The skin surrounding the open wound was red and inflamed; -A clean incontinent brief was applied; -The sweatpants were repositioned and the resident was returned to his/her wheelchair;-The resident was assisted to the dining room. During an interview on 11/18/25 at 4:46 P.M NA A said:-He/She was not aware of any open areas to the resident;-He/She noticed some red bloody drainage on the wipe when he/she cleaned up the resident the morning of 11/18/25; -He/She had not changed or cleaned up the resident since the morning of 11/18/25; -There was not enough staff to provide care to all the residents and he/she was not able to change the resident's incontinent brief as needed.During an interview on 11/18/25 at 4:46 P.M. CNA B said:-He/She had not provided cares for the resident since the morning of 11/18/25; -He/She was busy and did not have time to assist the resident.During an interview on 11/18/25 at 5:20 P.M. Licensed Practical Nurse (LPN) A said;-He/She was not aware of any open areas on the resident; -He/She could not evaluate
the resident as the resident was in the dining room;-The resident has a history of open areas and wounds.During an interview on 11/18/25 03:17 P.M., the Director of Nursing said:-He expected staff to check and change incontinent residents at least every two hours and as needed, and report open areas immediately;-Resident #10 did not have an open area he was aware of.During a follow up interview on 11/18/25 04:22 P.M., the Administrator said: -All dependent residents who are incontinent should be provided incontinent at least every two hours;-He expected staff to check and change incontinent residents at least every two hours and as needed and report open areas to the nurse.-Resident #10 did not have an open area he was aware of. Intake 2672337
Event ID:
Facility ID:
If continuation sheet
NEW MARK REHAB AND HEALTHCARE CENTER in KANSAS CITY, MO inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in KANSAS CITY, MO, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from NEW MARK REHAB AND HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.