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New Mark Rehab: Pressure Ulcer Care Failures - MO

Healthcare Facility
New Mark Rehab And Healthcare Center
Kansas City, MO  ·  1/5 stars

Inspectors documented the resident in the TV area at 10:56 a.m. The resident was still there at 11:12, at 11:22, and again at 11:35. A nursing assistant finally moved the resident to the dining room at 11:45, nearly 50 minutes after the first observation. The resident remained in the wheelchair through at least 12:02 p.m.

Nobody had checked. Nobody had changed the resident.

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CNA A told inspectors the resident was fully dependent on staff for transfers and toileting, was incontinent, and should have been receiving incontinent care and repositioning at minimum every two hours. LPN B said the same thing. So did the Director of Nursing, who said he expected staff to check and change incontinent residents at least every two hours and as needed. The Administrator said the same: every two hours, and as needed.

Four staff members, from frontline aide to facility leadership, described the same standard of care. None of them disputed what the standard was. The inspection covered multiple complaints, filed under four separate intake numbers.

The violation was cited at a level of minimal harm or potential for actual harm, and inspectors noted that some residents were affected, not just one.

Sitting in wet or soiled clothing for extended periods causes skin breakdown, pressure injuries, and infection, particularly in residents who cannot reposition themselves.

The resident in the TV room had no way to change that on their own.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for New Mark Rehab and Healthcare Center from 2025-11-21 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: August 5, 2026  ·  Our methodology

Quick Answer

NEW MARK REHAB AND HEALTHCARE CENTER in KANSAS CITY, MO was cited for violations during a health inspection on November 21, 2025.

Inspectors documented the resident in the TV area at 10:56 a.m.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at NEW MARK REHAB AND HEALTHCARE CENTER?
Inspectors documented the resident in the TV area at 10:56 a.m.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in KANSAS CITY, MO, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from NEW MARK REHAB AND HEALTHCARE CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 265308.
Has this facility had violations before?
To check NEW MARK REHAB AND HEALTHCARE CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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