New Mark Rehab: Daily Care Failures Found - MO
Inspectors documented the timeline in precise intervals. At 10:56 a.m., the resident was in the TV area. At 11:12, still there. At 11:22, still there. At 11:35, still there. At 11:45, a nursing assistant finally wheeled the resident to the dining room, where the resident remained at 12:02 p.m. No one had provided toileting or incontinence care during any of it.
The resident could not transfer or toilet independently. Staff confirmed this without hesitation.
CNA A told inspectors the resident was fully dependent on staff for transfers and toileting, was incontinent, and should have been checked and repositioned at least every two hours. LPN B said the same. So did the Director of Nursing, interviewed that afternoon. So did the Administrator, who said he expected staff to check and change incontinent residents at least every two hours and as needed.
Everyone in the chain of care gave inspectors the same answer about what should happen. None of them could explain why it hadn't.
The deficiency was cited at a level of minimal harm or potential for actual harm, and inspectors noted that some residents were affected, not just one.
What the record shows is a resident sitting in soiled or potentially soiled clothing in a common area, in a wheelchair, in full view of a TV room, while staff who knew the standard did something else.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for New Mark Rehab and Healthcare Center from 2025-11-21 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 19, 2026 · Our methodology
NEW MARK REHAB AND HEALTHCARE CENTER in KANSAS CITY, MO was cited for violations during a health inspection on November 21, 2025.
Inspectors documented the timeline in precise intervals.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.