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Yellowstone River Nursing: Physician Oversight Gaps - MT

Healthcare Facility
Yellowstone River Nursing And Rehabilitation
Billings, MT  ·  1/5 stars

Yellowstone River Nursing and Rehabilitation hired staff member F as their social services director in August, according to facility administrators. The employee holds a bachelor's degree in psychology but lacks the required social work license and supervised healthcare experience mandated by federal law.

During interviews in November, facility staff revealed a pattern of non-compliance stretching back years. The social services staff member who worked before staff member F "did not have a degree," according to staff member A, a facility administrator. Another employee working in a social services role, staff member E, also lacks required credentials.

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Staff member F signed a job description on August 18 that explicitly outlined the position's requirements: a bachelor's degree in social work from an accredited institution and a social work license in Montana. The document stated these qualifications were "required," not preferred.

Yet the facility's own records contradict this hiring standard. Staff member F's academic transcripts show a psychology degree, not social work. The resume provided no evidence of the mandatory year of supervised social work experience in a healthcare setting.

The facility administrator attempted to justify the violation by claiming their census had never reached 120 residents. "Since the census had never reached or went over 120, the facility met the social worker regulation," staff member A stated during a November 19 interview.

This interpretation misreads federal law.

Regulations require any facility licensed for more than 120 beds to employ a qualified social worker full-time, regardless of current occupancy. Yellowstone River's health care facility license, dated May 2, 2024, shows authorization for 160 beds.

The administrator acknowledged growing concern about their current census of 115 residents. "We were getting a little nervous about that number," staff member A admitted, suggesting awareness that approaching 120 residents would expose their compliance failure.

As a backup plan, the facility claimed their corporate company employs a licensed social worker who could "oversee staff member F and act as a consultant as needed." But federal regulations require on-site, full-time qualified staff, not remote consultation.

The violation extends beyond paperwork. Federal inspectors referenced related citations for comprehensive care planning and behavioral services, indicating residents may not be receiving necessary care for "mood, behavior, and psychosocial concerns."

Social workers in nursing homes assess residents' emotional and mental health needs, coordinate family communications, and develop care plans addressing depression, anxiety, and adjustment difficulties common among elderly residents. Without proper training and licensing, staff cannot adequately identify or address these complex issues.

The facility's job description for the social worker position emphasized compliance with "all local, state, and federal regulations relating to the job." Yet their hiring practices directly violated these same regulations.

Staff member F has been working in this capacity since August, making treatment decisions and providing services typically reserved for licensed professionals. The facility's willingness to operate with unqualified staff for months suggests systemic disregard for regulatory requirements.

Yellowstone River Nursing is disputing the citation, according to inspection records. However, the evidence appears straightforward: a 160-bed facility hired someone without required credentials for a position explicitly demanding licensure and specialized experience.

The case illustrates how nursing homes sometimes prioritize cost savings over regulatory compliance. Licensed social workers command higher salaries than psychology graduates, and the facility may have calculated that the risk of citation was worth the savings.

For residents and families, the implications are more serious. Social services staff coordinate discharge planning, address family concerns, and provide crucial emotional support during difficult transitions. When facilities cut corners on these positions, residents suffer the consequences through inadequate psychosocial care and missed opportunities for proper mental health intervention.

The facility administrator's nervous comment about their rising census suggests they understood the violation all along. They simply hoped to avoid scrutiny until forced to comply.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Yellowstone River Nursing and Rehabilitation from 2025-11-19 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

YELLOWSTONE RIVER NURSING AND REHABILITATION in BILLINGS, MT was cited for violations during a health inspection on November 19, 2025.

Yellowstone River Nursing and Rehabilitation hired staff member F as their social services director in August, according to facility administrators.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at YELLOWSTONE RIVER NURSING AND REHABILITATION?
Yellowstone River Nursing and Rehabilitation hired staff member F as their social services director in August, according to facility administrators.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in BILLINGS, MT, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from YELLOWSTONE RIVER NURSING AND REHABILITATION or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 275029.
Has this facility had violations before?
To check YELLOWSTONE RIVER NURSING AND REHABILITATION's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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