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Lakewood Care Center: Abuse Reporting Failures - ME

Healthcare Facility
Lakewood A Continuing Care Center
Waterville, ME  ·  2/5 stars

The unwitnessed fall occurred at Lakewood A Continuing Care Center on November 7 around 11:00 p.m. The resident sustained an injury to the left forehead, a black eye on the right side, a skin tear to the right upper lip and a skin tear to the left wrist, according to the facility's incident report reviewed by federal inspectors.

The charge nurse who assessed the resident after the fall documented the injuries on a risk management form but only left a message for the medical provider to review "at his/her next visit." The doctor didn't see that message or examine the resident until November 10 — three days after the fall.

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Federal regulations require nursing homes to immediately notify residents' doctors and family members of situations that affect the resident, including injuries from falls. Head injuries are considered particularly serious because they can indicate traumatic brain injury or internal bleeding that may not be immediately apparent.

When questioned by inspectors on November 18, the charge nurse confirmed they did not immediately notify the medical provider or Third Eye Health agency about the fall with head injury. The Director of Nursing also confirmed that neither the medical provider nor the health agency were notified immediately of the incident.

The facility was required to report the incident to state licensing authorities, which it did on November 10 — the same day the doctor finally examined the resident. The three-day gap between the fall and medical evaluation could have delayed critical treatment if the resident had developed complications from the head injury.

Falls are a leading cause of injury and death among nursing home residents. The Centers for Disease Control and Prevention reports that each year, about 1,800 nursing home residents die from fall-related injuries. Head injuries from falls can be particularly dangerous for elderly residents, who may be taking blood-thinning medications or have conditions that increase their risk of serious complications.

The inspection was conducted as part of a complaint investigation at the 220 Kennedy Memorial Drive facility. Lakewood A Continuing Care Center has not yet submitted its plan of correction for the violation, which federal inspectors classified as causing minimal harm or potential for actual harm to residents.

Third Eye Health, mentioned in the inspection report as an agency that should have been notified, appears to be a healthcare monitoring service used by the facility. The inspection report did not specify whether the resident's family was notified of the fall.

The violation highlights a communication breakdown in the facility's emergency response procedures. While the charge nurse properly assessed and documented the resident's injuries, the decision to wait for the doctor's next scheduled visit rather than making immediate contact potentially put the resident at risk.

Nursing homes are required to have 24-hour nursing coverage and protocols for handling medical emergencies. When residents suffer head injuries, immediate medical evaluation is critical to rule out concussion, internal bleeding, or other serious complications that may not be immediately visible.

The resident's current condition was not disclosed in the inspection report, which focused on the facility's failure to follow proper notification procedures rather than the medical outcome of the incident.

Federal inspectors reviewed three residents who had sustained head injuries from falls during their investigation, but found notification failures in only this one case. The facility must now develop and implement corrective measures to ensure immediate notification of medical providers when residents suffer injuries, particularly head trauma from falls.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Lakewood A Continuing Care Center from 2025-11-18 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: August 4, 2026  ·  Our methodology

Quick Answer

Lakewood A Continuing Care Center in WATERVILLE, ME was cited for abuse-related violations during a health inspection on November 18, 2025.

The unwitnessed fall occurred at Lakewood A Continuing Care Center on November 7 around 11:00 p.m.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Lakewood A Continuing Care Center?
The unwitnessed fall occurred at Lakewood A Continuing Care Center on November 7 around 11:00 p.m.
How serious are these violations?
These are very serious violations that may indicate significant patient safety concerns. Federal regulations require nursing homes to maintain the highest standards of care. Families should review the full inspection report and consider whether this facility meets their safety expectations.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in WATERVILLE, ME, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Lakewood A Continuing Care Center or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 205138.
Has this facility had violations before?
To check Lakewood A Continuing Care Center's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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