Skip to main content
Complaint Investigation

Lakewood A Continuing Care Center

November 18, 2025 · Waterville, ME · 220 Kennedy Memorial Dr
Citations 2
CMS Rating 1/5
Beds 105
Provider ID 205138
Healthcare Facility
Lakewood A Continuing Care Center
Waterville, ME  ·  View full profile →
Inspection Summary

Lakewood A Continuing Care Center in WATERVILLE, ME — inspection on November 18, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Advertisement

Inspection Findings

FF0580
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Based on review of the facility Reportable Incident Form, record review and interviews, the facility failed to notify timely the Medical Provider of an unwitnessed fall with head injury for 1 of 3 residents reviewed who sustained a head injury from a fall (Resident #1 [R1]).On 11/18/25, the facility's Reportable Incident Form that was sent to Licensing and Certification, dated 11/10/25, was reviewed.

Documentation on the form indicated that on 11/7/25 at approximately 11:00 p.m., R1 had an unwitnessed fall in his/her room.

From the fall, R1 sustained an injury to the left forehead, a black eye on the right periorbital, a skin tear to the right upper lip and a skin tear to the left wrist.A review of the clinical record indicated that on 11/7/25 the Charge Nurse/Registered Nurse (RN1) who assessed R1 after the fall filled out a Risk Management Form. RN1 documented a message containing information regarding the fall on the Risk Management Form for the Medical Provider to review at his/her next visit.

The Provider reviewed the message and visited R1 on 11/10/25.On 11/18/25 at 11:26 a.m., in an interview with the surveyor, RN1 confirmed that he did not immediately notify the Medical Provider or Third Eye Health agency of the fall with head injury.On 11/18/25 at 11:50 a.m., in an interview with the surveyor, the Director of Nursing confirmed that the Medical Provider and/or the health agency Third Eye were not notified immediately of the unwitnessed fall with head injury.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/18/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Lakewood A Continuing Care Center

220 Kennedy Memorial Dr Waterville, ME 04901

SUMMARY STATEMENT OF DEFICIENCIES

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Based on the Reportable Incident Form, the facility policy and procedure for reporting and interviews, the facility failed to notify the State Agency (Division of Licensing and Certification) of an unwitnessed fall with head injury for 1 of 3 residents reviewed that sustained a head injury from a fall.On 11/18/25, the facility's Reportable Incident Form that was sent to Licensing and Certification, dated 11/10/25, was reviewed.

Documentation on the form indicated that on 11/7/25 at approximately 11:00 p.m., R1 had an unwitnessed fall in his/her room.

From the fall, R1 sustained an injury to the left forehead, a black eye on the right periorbital, a skin tear to the right upper lip and a skin tear to the left wrist.A review of the facility's reporting a fall with injury policy and procedure indicated under Section: To state and federal agencies: Falls with serious injury must be reported to the stated survey agency within 24 hours.On 11/18/25 at 11:26 a.m., in an interview with the surveyor, RN1 confirmed that he did not notify the Division of Licensing and Certification of the fall with head injury.On 11/18/25 at 11:50 a.m., in an interview with the surveyor, the Director of Nursing confirmed that Licensing and Certification was not notified of the unwitnessed fall with head injury in a timely manner.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WATERVILLE, ME, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Lakewood A Continuing Care Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

Advertisement