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Prescott House: Missed Medications, No Records - MA

Healthcare Facility:

The violations centered on Resident #1, who missed critical medications on multiple occasions between January 7 and January 11. The resident didn't receive Diazepam, a 5-milligram anxiety medication prescribed for bedtime, on three consecutive nights. The same resident also missed prescribed Debrox ear drops twice.

Prescott House facility inspection

Each missed dose was marked with "code 9" in the electronic medical record, indicating the nurse should document the reason in the resident's progress notes. No such documentation existed.

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Nurse #1 was responsible for Resident #1's care on all the dates when medications were missed. During questioning by inspectors on September 23, she acknowledged the facility's documentation requirements but couldn't explain her failures.

"Nurse #1 said she could not recall why Resident #1's medications were not given and why she had not documented in Resident #1's Nurses Progress Note," inspectors wrote.

The nurse told inspectors she understood the rules. If a resident missed medication two or three times in a row, she said, the physician must be notified. She also confirmed that code 9 entries required documentation explaining why medications weren't administered.

But when inspectors reviewed the resident's progress notes for the dates in question, they found nothing.

The Director of Nurses reinforced the facility's expectations during her own interview with inspectors. She said nurses must document why medications aren't given, notify the resident's physician about the situation, and record everything in progress notes.

The medication errors affected treatments for different conditions. Diazepam treats anxiety, seizures, and muscle spasms. Missing three consecutive doses could trigger withdrawal symptoms or breakthrough anxiety in patients who depend on the medication for daily functioning.

The ear drops contained carbamide peroxide, used to soften earwax buildup that can cause hearing loss, discomfort, and infection if left untreated.

Federal regulations require nursing homes to ensure residents receive medications as prescribed and to maintain accurate records explaining any deviations from treatment plans. The documentation serves multiple purposes: it helps other staff understand a resident's condition, provides legal protection for the facility, and enables physicians to adjust treatment when needed.

Nurse #1's pattern of missed medications and absent documentation violated both requirements. The inspection found she had administered some medications to Resident #1 on the affected dates, indicating she was present and working but selectively skipping treatments.

The violations occurred during a complaint investigation, suggesting someone reported concerns about medication administration at Prescott House. Federal inspectors classified the harm level as minimal, affecting few residents.

However, the systematic nature of the documentation failures raises questions about oversight at the 140 Prescott Street facility. A nurse who understood the rules but repeatedly ignored them for nearly a week suggests gaps in supervision or accountability.

The case also highlights how medication errors can compound. Missing one dose of anxiety medication might cause discomfort. Missing three consecutive doses while failing to notify the prescribing physician could lead to more serious consequences, especially for elderly residents who may be more sensitive to medication interruptions.

Nursing homes face increasing scrutiny over medication management as the population ages and residents require more complex drug regimens. Federal data shows medication errors remain among the most common violations found during inspections nationwide.

For Resident #1, the missed medications and absent documentation meant nearly a week of interrupted care with no official record of why treatments were skipped or what steps staff took to address the situation.

The inspection report doesn't indicate whether the resident experienced adverse effects from the missed medications or whether the facility has since implemented additional oversight measures to prevent similar violations.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Prescott House from 2025-11-17 including all violations, facility responses, and corrective action plans.

Additional Resources

🏥 Editorial Standards & Professional Oversight

Data Source: This report is based on official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial Process: Content generated using AI (Claude) to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.

Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.

Medical Perspective: As emergency medical professionals, we understand how nursing home violations can escalate to health emergencies requiring ambulance transport. This analysis contextualizes regulatory findings within real-world patient safety implications.

Last verified: May 6, 2026 | Learn more about our methodology

📋 Quick Answer

PRESCOTT HOUSE in NORTH ANDOVER, MA was cited for violations during a health inspection on November 17, 2025.

The violations centered on Resident #1, who missed critical medications on multiple occasions between January 7 and January 11.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at PRESCOTT HOUSE?
The violations centered on Resident #1, who missed critical medications on multiple occasions between January 7 and January 11.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in NORTH ANDOVER, MA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from PRESCOTT HOUSE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 225510.
Has this facility had violations before?
To check PRESCOTT HOUSE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.