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Complaint Investigation

Prescott House

November 17, 2025 · North Andover, MA · 140 Prescott Street
Citations 2
CMS Rating 2/5
Beds 126
Provider ID 225510
Healthcare Facility
Prescott House
North Andover, MA  ·  View full profile →
Inspection Summary

PRESCOTT HOUSE in NORTH ANDOVER, MA — inspection on November 17, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0755
Pharmacy Service Deficiencies
Potential for More Than Minimal Harm

During an interview on 09/23/25 at 4:20 P.M., the Director of Nurses (DON) said it is her expectation that the Nurse will document the reason why the medication was not given to a Resident, notify the Residents Physician/Nurse Practitioner regarding the Residents status and document in the Residents Progress Note.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/17/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Prescott House

140 Prescott Street North Andover, MA 01845

SUMMARY STATEMENT OF DEFICIENCIES

Orders into the computer system.Nurse #3 said on 01/07/25, she does not know why Resident #1's orders for CBC and BMP were not ordered for 1/09/25.During a telephone interview on 09/24/2025 at 1:29 P.M., the Unit Manager said when a new Resident is admitted to the Facility, Nursing will enter the Resident's medication and laboratory orders.

The Unit Manager said her practice would be to review the Physicians Orders to ensure they were entered correctly and completely.The Unit Manager said she does the best she can to ensure she checks all new admission Physicians Orders.

The Unit Manager said as far as she knew, the Clinical Staff and the Director of Nurses (DON) would check the Physicians' Orders when she was not at the Facility to ensure they were completed.

During an interview on 09/23/2025 at 4:20 P.M., the Director of Nurses (DON) said her expectations of staff are when a Physician Orders laboratory tests for a Resident, that Nursing will order the laboratory tests, ensure the laboratory tests are drawn, and if the Resident is unable to be drawn, the staff will notify the Physician/Nurse Practitioner that is was not completed.

The DON said the Unit Manager was responsible for ensuring Resident's Physicians Orders are entered and completed.

The DON said she was unable to find any documentation to support Resident #1's CBC and BMP had been ordered by Nursing on 01/07/25, or that test samples were drawn by the Laboratory Staff.

The DON said she was unable to find documentation to support Nursing followed up with Resident #1's Physician/Nurse Practitioner that Resident #1's tests were not completed as ordered.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NORTH ANDOVER, MA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PRESCOTT HOUSE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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