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Bentwood Nursing & Rehab: Fall Safety Failures - MO

Healthcare Facility
Bentwood Nursing & Rehab
Florissant, MO  ·  1/5 stars

This is what inspectors found at Bentwood Nursing & Rehab on October 21, 2025.

The resident told inspectors he or she could not reach the call light and would simply yell out if help was needed.

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The next morning, inspectors returned. The call light was still on the floor.

The resident was now sitting in a wheelchair in the room. The wheelchair had no anti-roll bars on the back.

Staff at Bentwood described, in consistent detail, exactly what should have been done differently. CNA D told inspectors that residents identified as fall risks are supposed to wear a fall risk bracelet, have their beds kept in the lowest position, and have a floor mat placed beside the bed. Licensed Practical Nurse J said high-risk residents get floor mats, low beds, and pillow wedges, and that their wheelchairs are supposed to be locked, with the residents kept at the nurses' station or in a common area where staff can watch them. The MDS Coordinator said that after every fall, new interventions are supposed to be added to the resident's care plan, and she expected those interventions, floor mats, low beds, anti-roll brackets, to be reflected there.

None of that matched what inspectors observed in this resident's room.

The Director of Nursing told inspectors she expected staff to follow the facility's fall management policy and that medical records should accurately reflect each resident's plan of care. The Administrator said the same thing: she expected staff to follow the policy.

What the policy required and what the resident experienced were two different things.

Inspectors also found that neurological evaluations for the resident were not stored in the electronic medical record. They were kept in a filing cabinet behind the nurses' station, available only if someone thought to ask for them.

The deficiency was cited under F0689, which covers the obligation to keep residents free from accidents the facility could reasonably prevent. CMS rated the harm level as minimal harm or potential for actual harm, with few residents affected.

A resident who cannot reach a call light, in a bed four feet off the ground, with no mat on the floor below, is one bad moment away from a serious fall. The yelling, the resident said, was the backup plan.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Bentwood Nursing & Rehab from 2025-11-17 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 21, 2026  ·  Our methodology

Quick Answer

BENTWOOD NURSING & REHAB in FLORISSANT, MO was cited for violations during a health inspection on November 17, 2025.

This is what inspectors found at Bentwood Nursing & Rehab on October 21, 2025.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at BENTWOOD NURSING & REHAB?
This is what inspectors found at Bentwood Nursing & Rehab on October 21, 2025.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in FLORISSANT, MO, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from BENTWOOD NURSING & REHAB or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 265757.
Has this facility had violations before?
To check BENTWOOD NURSING & REHAB's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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