Skip to main content

Crestwood Health Care Center: Missed BP Alert Before Death - MO

Healthcare Facility
Crestwood Health Care Center, Llc
Florissant, MO  ·  1/5 stars

No nurse was called. No physician was contacted. No entry appeared in the resident's progress notes. The resident, who had been lying in bed that morning telling staff he or she didn't feel like getting up, was described as talking and verbally denying pain as late as 11:00 a.m.

At 11:48 a.m., the resident vomited what nurses call coffee ground emesis, vomit that resembles coffee grounds because it contains old, coagulated blood from bleeding in the upper gastrointestinal tract. There was no pulse, no respiration. CPR was started and 911 was called.

Advertisement
Advertisement

At 12:24 p.m., the resident was pronounced dead.

The gap between the blood pressure reading and the code blue was 52 minutes. The gap between the reading and death was 88 minutes. In that window, according to federal inspection records, no licensed nurse at Crestwood ever knew the resident's blood pressure had dropped to a level that, by the facility's own standards, required immediate action.

A blood pressure of 78/67 is critically low. The facility's own threshold for concern was documented as 120 systolic over 80 diastolic. The certified medication technician, known as a CMT, recorded the reading, flagged it in the electronic medical record, and did not pass it to anyone responsible for acting on it.

RN F, who was on the floor that morning, said during an interview with inspectors that the CMT never told her the blood pressure was 78/67. She said the resident's reluctance to get out of bed had struck her as unusual. She spoke to the resident, who said he or she felt fine. She had no reason to check vitals herself because she didn't know there was anything to check.

"Had he/she known," the inspection report states, summarizing RN F's account, "he/she would have checked the resident's BP, and if it was that low, he/she would have ensured any antihypertension medications were held, and he/she would have called the physician."

LPN R, also interviewed by inspectors, said the expectation was clear: if a CMT or CNA obtained a blood pressure reading, they were to notify the nurse immediately. A reading that low would mean holding blood pressure medications and calling the doctor. It would mean documentation.

None of that happened.

The facility's medical director, who was also the resident's physician, told inspectors the CMT should have notified the charge nurse, who should have then contacted him. Had that call come in, he said, he would have ordered intravenous fluids, contacted emergency medical services, and sent the resident to the hospital for evaluation.

Then he said something that inspectors recorded without elaboration: he is not sure that, had all of those things happened, it would have changed the outcome for the resident.

That uncertainty is not the same as absolution. The physician's orders, the IV fluids, the ambulance, the hospital evaluation, none of it was tried. The system that was supposed to move a dangerous vital sign from a medication aide's screen to a nurse's ears to a physician's phone failed at the first step, and no one in the chain knew it had failed until the resident stopped breathing.

The Director of Nurses told inspectors she would have expected the CMT to hold any blood pressure medication and report the reading to a nurse immediately. The nurse should have verified the reading and called the physician. Everything that followed should have been documented in the progress notes.

The progress notes from that morning contain no mention of a blood pressure of 78/67. They contain RN F's 3:49 p.m. entry, written after the fact, reconstructing what happened: the resident in bed at 11:00, talking, denying pain. The code at 11:48. The death at 12:24.

CMS cited Crestwood for failing to provide care and services consistent with professional standards, tagging the deficiency at a level of minimal harm or potential for actual harm, the agency's lower tier of citation severity. The finding affected a small number of residents.

The resident's name does not appear in the inspection report.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Crestwood Health Care Center, LLC from 2025-11-18 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 21, 2026  ·  Our methodology

Quick Answer

CRESTWOOD HEALTH CARE CENTER, LLC in FLORISSANT, MO was cited for immediate jeopardy violations during a health inspection on November 18, 2025.

No entry appeared in the resident's progress notes.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at CRESTWOOD HEALTH CARE CENTER, LLC?
No entry appeared in the resident's progress notes.
How serious are these violations?
These are very serious violations that may indicate significant patient safety concerns. Federal regulations require nursing homes to maintain the highest standards of care. Families should review the full inspection report and consider whether this facility meets their safety expectations.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in FLORISSANT, MO, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from CRESTWOOD HEALTH CARE CENTER, LLC or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 265823.
Has this facility had violations before?
To check CRESTWOOD HEALTH CARE CENTER, LLC's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


Advertisement