Haven Health Sky Harbor: Medical Records Failures - AZ
The Clinical Operations Director and the Administrator submitted written documentation confirming the facility had no evidence of observable records for discharged residents beyond two basic forms, an MDS and a face sheet. The MDS is a standardized assessment tool completed at admission and at intervals during a stay. The face sheet is a cover document with identifying information. Neither constitutes a medical record in any meaningful clinical sense.
The inspection, conducted November 13, 2025, was a complaint survey. Inspectors cited the facility under F0842, the federal tag governing medical record completeness and accuracy. The level of harm was listed as minimal harm or potential for actual harm, and the violation affected some residents.
Haven Health Sky Harbor does have a written policy on the subject. The policy, titled Medical Records: Retention of Medical Records, took effect January 1, 2024, and states that the facility shall retain records in accordance with applicable laws and that discharged residents' records will be kept in compliance with relevant state and federal requirements. The policy exists. The records did not.
That gap, between what a facility's own written policy promises and what inspectors can actually find, is the central problem the citation documents. A policy that says records will be kept is not the same as records being kept.
For discharged residents, a complete medical record is often the only account of what happened to them during their stay, what treatments were given, what was observed, what changed. Without it, questions about the quality of their care have no documentary answer.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Haven Health Sky Harbor, LLC from 2025-11-13 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: August 5, 2026 · Our methodology
HAVEN HEALTH SKY HARBOR, LLC in PHOENIX, AZ was cited for violations during a health inspection on November 13, 2025.
The MDS is a standardized assessment tool completed at admission and at intervals during a stay.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.