Haven Health Sky Harbor: Abuse Reporting Failures - AZ
The facility's Clinical Operations Director and its Administrator handed over written documentation confirming the problem themselves: Haven Health had no evidence of observable documentation beyond an MDS and a face sheet. The MDS, a standardized federal assessment form, and a face sheet, the basic identifying information collected at admission, are among the most minimal records a nursing home produces. They are the starting point of a medical record, not the whole of one.
The inspection, triggered by a complaint, was completed November 13, 2025. Inspectors cited the facility under F0842, the federal tag covering medical record accuracy and completeness. The level of harm was classified as minimal harm or potential for actual harm, and the problem affected some residents.
When inspectors pressed further, the facility produced its own written policy. The policy, titled Medical Records: Retention of Medical Records and carrying an in-effect date of January 1, 2024, stated that the facility shall retain medical records in accordance with current applicable laws, and that records for discharged residents will be kept in compliance with relevant state and federal laws.
The policy said the right things. The records weren't there.
For the residents whose files were reduced to a face sheet and a federal assessment form, the practical consequence is a gap in the documented history of their care: what medications they received, what treatments were ordered, what changed during their stay, and why. That history belongs to them.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Haven Health Sky Harbor, LLC from 2025-11-13 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 19, 2026 · Our methodology
HAVEN HEALTH SKY HARBOR, LLC in PHOENIX, AZ was cited for abuse-related violations during a health inspection on November 13, 2025.
They are the starting point of a medical record, not the whole of one.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.