Prairie Village Healthcare Ctr: Missing Medical Records - IL
That explanation came from the administrator herself, identified in the inspection report only as V1. She told inspectors at 2:20 in the afternoon that the facility podiatrist, V13, doesn't send his progress notes to the facility, and that this had always been the case.
The podiatrist told a different story.
V13, reached by inspectors the following morning, said his office sends progress notes to the facility within two to three days of each visit, and that those notes should have been uploaded into residents' medical records. He said he had no idea the facility wasn't receiving them, and no idea his office wasn't forwarding them.
Two people. Two completely incompatible accounts of the same years-long arrangement. The inspection report does not resolve which one is accurate.
What the record does show is the consequence. One resident, identified as R2, had been seen by the podiatrist during an early morning visit on October 20, 2025. By October 23, three days later, her electronic medical record contained no documentation of that visit at all. Not a note. Not an assessment. Not a finding.
Her face sheet, which was undated, listed her admission date but carried no diagnosis of wounds or skin conditions of any kind. No mention of bugs. No mention of maggots. The inspection report states plainly that R2 had maggots on her skin, and that this diagnosis appeared nowhere in her official medical record.
Her Minimum Data Set, a standardized federal assessment tool, documented that she was alert.
An LPN on staff, identified as V5, confirmed to inspectors that the podiatrist had come in early on the morning of October 20 and had assessed residents including R2. That visit happened. It simply left no trace in the chart.
The facility's own charting and documentation policy, last revised in August 2006, states that all observations and services performed must be documented in the resident's clinical record. The policy is nearly two decades old. The gap between that policy and what inspectors found in R2's record is the story the inspection tells.
Inspectors classified the violation under F0842, which covers the requirement to maintain complete and accurate medical records. The level of harm was rated as minimal harm or potential for actual harm, and the finding applied to a small number of residents reviewed.
The classification matters less than the arithmetic. The podiatrist sees more than 25 residents per visit and comes approximately four times a year. If his notes have never reliably reached the facility's records system, the documentation gap is not limited to R2. It extends across every resident he has assessed, across every visit he has made, across however many years this arrangement has been in place.
No one at the facility, based on what inspectors documented, had flagged the missing notes before the complaint inspection. The administrator knew the notes weren't coming in. She described it as simply how things had always worked.
The podiatrist, for his part, believed his office was handling it. He told inspectors he was unaware of any problem.
Somewhere in that gap, a woman with maggots on her skin had a podiatry visit that her medical record does not show happened.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Prairie Village Healthcare Ctr from 2025-10-24 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 7, 2026 · Our methodology
PRAIRIE VILLAGE HEALTHCARE CTR in JACKSONVILLE, IL was cited for violations during a health inspection on October 24, 2025.
That explanation came from the administrator herself, identified in the inspection report only as V1.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.