Prairie Village Healthcare Ctr: Insect Infestation - IL
The October 2025 complaint inspection at Prairie Village Healthcare Center, located at 1024 West Walnut in Jacksonville, turned up the finding during a review of how the facility tracks and documents changes in residents' condition. Inspectors cited the home for a documentation failure, rated at a level of minimal harm or potential for actual harm, affecting a small number of residents.
The detail itself is stark. Insects, alive, in the skin folds between a resident's toes. The nurse saw them. The nurse cleaned both feet. And then, according to inspectors, the discovery went unrecorded.
Prairie Village's own charting policy, last revised in August 2006, says that all services provided to a resident and any changes in medical condition must be documented in the resident's medical record, with the date and time, the name and title of whoever provided the care, and any unusual findings noted during treatment. A physician must be notified if the condition warrants it.
Finding insects on a resident's body is, by any reasonable reading, an unusual finding.
The policy does not appear to have been followed. Inspectors found no documentation of the insects, no record of the nurse's assessment, no notation of whether a physician was contacted. The nurse had seen the infestation. The nurse had treated the feet. The medical record, inspectors concluded, reflected none of it.
That gap matters beyond paperwork. A medical record is how a facility tracks whether something gets worse. It is how a physician knows what the nurse found on Tuesday. It is how the next aide who walks into that room knows what to look for. When an unusual finding disappears from the chart, the care system loses its memory of it.
The inspection was conducted in response to a complaint, meaning someone, whether a resident, a family member, or a staff member, had already raised a concern serious enough to trigger a visit. The specific nature of the complaint that prompted the inspection is not detailed in the report.
Prairie Village Healthcare Center is a long-term care facility operating under Medicare and Medicaid certification. The deficiency was assigned under F0687, which covers the proper treatment and care of residents' feet and skin, and the documentation requirements that accompany that care.
The facility was given the opportunity to submit a plan of correction. The details of that plan, if submitted, are not included in the inspection report. Anyone seeking information on how Prairie Village intends to address the deficiency can contact the facility directly or reach out to the Illinois state survey agency.
What the inspection report does not say is whether the resident suffered lasting harm from the infestation, whether the condition was caught early enough to prevent complications, or whether anyone beyond the nurse who cleaned the feet ever knew what had been found between those toes.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Prairie Village Healthcare Ctr from 2025-10-24 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 6, 2026 · Our methodology
PRAIRIE VILLAGE HEALTHCARE CTR in JACKSONVILLE, IL was cited for violations during a health inspection on October 24, 2025.
Inspectors cited the home for a documentation failure, rated at a level of minimal harm or potential for actual harm, affecting a small number of residents.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.