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Westport Rehab: Dirty HVAC Units in Resident Rooms - VA

Healthcare Facility
Westport Rehabilitation And Nursing Center
Richmond, VA  ·  1/5 stars

A staff member later confirmed what the inspectors could already see.

The violation, documented during a complaint inspection completed October 22, 2025, involved one of 12 resident rooms observed at the facility on Forest Avenue. Inspectors returned to the room at 3:36 p.m. and brought a staff member with them. Looking at the vents on the packaged terminal air conditioner, the staff member agreed they were not clean. He told inspectors the units are checked every two weeks. This one, he said, had been overlooked.

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That was the entirety of the explanation offered.

The PTAC unit, a self-contained heating and cooling system built into the wall, circulates air directly into the room where a resident sleeps, eats, and spends most of their hours. Vents coated in black, greasy buildup can push contaminated air into that space. The inspection report classified the harm level as minimal or potential, affecting a few residents.

The following afternoon, inspectors informed the facility's administrator and director of nursing of the findings. Neither provided additional information before the inspection concluded.

The deficiency falls under a federal standard requiring nursing homes to maintain a safe, clean, comfortable, and homelike environment for residents. Of the 12 rooms inspectors examined, one had this problem. The facility did not dispute the finding.

What the inspection report does not answer is how long the buildup had accumulated before inspectors arrived. A two-week cleaning cycle, by the staff member's own account, means the vents should have been checked and cleaned at least once, possibly twice, in the weeks before the inspection. Whether they were checked and the buildup missed, or whether the checks themselves had lapsed, the report does not say. The staff member's word for it was "overlooked."

For the resident living in that room, the condition was not a hypothetical. It was the air moving through their space every time the unit cycled on.

Westport Rehabilitation and Nursing Center is a 180-bed facility. The inspection that produced this finding was a complaint investigation, meaning someone contacted regulators about conditions at the facility before inspectors arrived. The report does not identify the source of the complaint or whether this specific room was the subject of it.

The plan of correction, if one was submitted, is not included in the publicly available inspection document. Residents or family members seeking information about how the facility intends to address the finding are directed to contact the nursing home or the Virginia state survey agency directly.

The administrator and the director of nursing were told. The vents were dirty. A staff member said it was an oversight. That is what the record shows.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Westport Rehabilitation and Nursing Center from 2025-10-22 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 24, 2026  ·  Our methodology

Quick Answer

WESTPORT REHABILITATION AND NURSING CENTER in RICHMOND, VA was cited for violations during a health inspection on October 22, 2025.

A staff member later confirmed what the inspectors could already see.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at WESTPORT REHABILITATION AND NURSING CENTER?
A staff member later confirmed what the inspectors could already see.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in RICHMOND, VA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from WESTPORT REHABILITATION AND NURSING CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 495227.
Has this facility had violations before?
To check WESTPORT REHABILITATION AND NURSING CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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