Maple Grove Nursing: Rat Bite Sends Resident to ER - VA
Federal inspectors who visited the facility on October 21, 2025, confirmed the incident and cited the facility for failing to maintain a safe, clean environment free from pests. The deficiency was rated as causing actual harm to residents.
The bite required the kind of treatment most people associate with wild animal encounters, not nights spent in a licensed care facility. Rabies vaccination is not a precaution taken lightly. It is a multi-shot protocol given when there is genuine concern about exposure to the virus, and it is the protocol this resident received after being bitten in the place where she slept.
The facility's own performance improvement records, reviewed by inspectors, document what happened next. On April 8, 2025, the day after the incident was apparently flagged internally, staff interviewed alert and oriented residents about whether they had seen pests. They conducted skin checks on current residents looking for scratches or bites. They found none.
Pest control arrived that same day to assess and treat the building. Maintenance staff walked the outside of the facility looking for holes or other points of entry. Additional pest control treatments followed on April 10, April 17, and April 24, with monthly treatments scheduled after that. The administrator or a designee was assigned to walk the facility twice weekly for four weeks to check for signs of pests.
By July 7, the facility considered the matter closed.
What the records do not contain is any explanation of how a rodent reached a resident's bed in the first place, how long conditions existed that made that possible, or whether anyone connected to the facility's leadership treated the event as the serious failure it was. The performance improvement notes are orderly and bureaucratic. A resident received a rabies vaccine. The response was a checklist.
Inspectors who arrived in October reviewed three months of Resident Council minutes, from March through May 2025, and found no documented complaints about rodents. They interviewed multiple residents, including the council president and vice president, and heard no current concerns. Skin checks on residents at the time of the survey turned up nothing.
The facility's corrective actions were, by the surveyor's account, completed. The deficiency was classified as past non-compliance, meaning the problem was considered resolved before inspectors arrived. The citation stands nonetheless, because the harm already happened. A resident was bitten. She went to the emergency room. She received a rabies vaccine.
The concern was discussed with the administrator and director of nursing during an exit conference at 6:00 p.m. on October 21. No additional information was provided before inspectors left.
What the inspection record does not say is how the resident is doing now, whether she completed the full course of rabies post-exposure treatment, or what she was told about why a rodent was in her bed. It does not say whether her family was notified promptly, or what she understood about the risk she had been exposed to. Those details were not part of what inspectors confirmed or what the facility's improvement plan addressed.
The plan addressed holes in the exterior walls. It addressed staff training on who to call if a pest is spotted. It addressed twice-weekly rounds by a manager for a month.
It did not address what it means to be a person who cannot leave, who depends entirely on the staff around her to keep her safe, and who woke up one night to find that they had not.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Maple Grove Nursing & Rehab Center from 2025-10-21 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 24, 2026 · Our methodology
MAPLE GROVE NURSING & REHAB CENTER in LEBANON, VA was cited for violations during a health inspection on October 21, 2025.
The deficiency was rated as causing actual harm to residents.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.