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Riverstreet Manor: Filthy Food Carts During Meal Service - PA

Healthcare Facility
Riverstreet Manor
Wilkes-barre, PA  ·  2/5 stars

Between 11:45 a.m. and 12:30 p.m., federal inspectors walked four hallways, Pine, Oak, Willow, and Spruce, and found the same conditions on each stainless-steel cart: dried food and liquid residue on the tops, sides, and doors; accumulated food particles and visible dirt on the interior floors; paper debris mixed in with the grime. This wasn't one cart having a bad day. It was all four, observed across 45 minutes of active meal delivery.

The Spruce hallway cart had an additional problem. A metal shelving unit on the left side had broken apart, and the detached metal brackets were sitting loose inside the cart, among the food debris.

Bacteria that cause foodborne illness cannot be seen, smelled, or tasted. That's the point inspectors made in their report. A cart that looks dirty is a cart that hasn't been sanitized, and a cart that hasn't been sanitized is one where harmful microorganisms can survive and transfer to the food or trays moving through it.

The administrator was interviewed at 3:15 p.m. that same afternoon. The report does not describe any dispute over what inspectors had observed.

The violation was cited at the lowest level of harm, meaning regulators found minimal harm or potential for actual harm rather than documented injury to residents. But the finding covered all four wings of the facility, and it happened while food was being served, not between shifts, not during off-hours. Residents on every hallway received their meals from carts that inspectors had just watched roll through the building carrying dried residue and broken hardware.

Riverstreet Manor is located at 440 North River Street in Wilkes-Barre.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Riverstreet Manor from 2025-10-21 including all violations, facility responses, and corrective action plans.

Download the official CMS inspection PDF from Medicare.gov

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 5, 2026  ·  Our methodology

Quick Answer

RIVERSTREET MANOR in WILKES-BARRE, PA was cited for violations during a health inspection on October 21, 2025.

This wasn't one cart having a bad day.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at RIVERSTREET MANOR?
This wasn't one cart having a bad day.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in WILKES-BARRE, PA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from RIVERSTREET MANOR or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 395691.
Has this facility had violations before?
To check RIVERSTREET MANOR's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.