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Riverstreet Manor: Filthy Showers, Soiled Equipment - PA

Healthcare Facility
Riverstreet Manor
Wilkes-barre, PA  ·  2/5 stars

The October 21, 2025, inspection was triggered by a complaint. What inspectors documented inside covered nearly every surface in the facility's two resident bathing areas, along with an outdoor smoking area that hadn't been properly cleaned in what the physical evidence suggested was a very long time.

In the Area 145 shower and bathroom, the bathtub's water spout was coated with a thick layer of dried white residue. The floor of the first shower stall had a black, sticky substance running along its entire perimeter, with visible soil and buildup across the surface. A stainless-steel soap dispenser on the wall was streaked with brown discoloration. The ceiling vent was layered with lint. The air conditioning and heating unit above had accumulated visible dust and debris.

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The second shower stall held a shower bed filmed with white powder and patches of dried residue.

Inside the bathtub in that same room, inspectors found an open plastic bag of adult briefs. Also stored in the bathing area: two shower chair buckets, a mechanical lift sling, and a pair of sneakers.

The second shower room, Area 158, was no better. Its floors carried the same black, sticky buildup along the perimeter, with plastic and paper debris scattered across the surface. A large rust stain ran down the wall beneath the handrails. Two cuts were visible in the ceiling. The ceiling vent showed significant lint accumulation.

The equipment in that room told its own story. A shower chair was stained with brown discoloration. The wheelchair scale had visible buildup and liquid residue. The stand-up mechanical lift, used to transfer residents who cannot move on their own, showed dried deposits and surface staining across it. The bathtub contained a pair of wheelchair leg rests.

These are not storage rooms. They are where residents are bathed.

Outside, near the laundry entrance, the facility's designated smoking area was covered in cigarette ash and butts across the concrete. Three white plastic patio chairs were coated in black residue consistent with cigarette ash. The patio table held ash and debris. Four fabric chairs surrounding the area were worn and soiled, with burn holes in the seat fabric.

At 3:00 p.m. on the day of inspection, the Nursing Home Administrator acknowledged to inspectors that all areas of the facility are expected to be maintained in a clean and sanitary condition at all times.

Federal inspectors cited the facility under a deficiency that requires nursing homes to provide residents with a safe, clean, comfortable, and homelike environment. The level of harm was rated as minimal harm or potential for actual harm. Two residents were identified as affected.

The rating of minimal harm reflects the regulatory classification, not necessarily what it means to be bathed on a shower bed filmed with residue, or transferred using a lift that hasn't been properly cleaned, or to sit outside in a chair with burn holes while ash collects on every surface around you.

Riverstreet Manor is located at 440 North River Street in Wilkes-Barre.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Riverstreet Manor from 2025-10-21 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 24, 2026  ·  Our methodology

Quick Answer

RIVERSTREET MANOR in WILKES-BARRE, PA was cited for violations during a health inspection on October 21, 2025.

The October 21, 2025, inspection was triggered by a complaint.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at RIVERSTREET MANOR?
The October 21, 2025, inspection was triggered by a complaint.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in WILKES-BARRE, PA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from RIVERSTREET MANOR or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 395691.
Has this facility had violations before?
To check RIVERSTREET MANOR's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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