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Otterbein Franklin: Kitchen Filth Found in Inspection - IN

Healthcare Facility
Otterbein Franklin Seniorlife Comm Res & Com Care
Franklin, IN  ·  2/5 stars

Not fresh ones. Old dried food particles, dirty containers, discarded silverware, and what the inspection report describes as a thick buildup of dust and debris had accumulated beneath the equipment in the kitchen at Otterbein Franklin SeniorLife Community Residential and Community Care. The facility serves many residents, according to the citation.

The inspection was a complaint visit, conducted on October 20, 2025.

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At 9:10 that morning, a dietary aide told inspectors the kitchen floors were supposed to be swept and mopped every day. The floors under the serving line, the heat tables, and the prep tables, the aide said, should have been cleaned thoroughly. One minute later, the dietary director said the same thing. The floors should have been thoroughly cleaned.

Then inspectors walked the kitchen.

What they found between 9:12 and 9:22 a.m. contradicted both of those statements directly. The buildup under the equipment was not the kind that accumulates overnight. Dried food particles don't cake and dust doesn't thicken in a single missed cleaning. The grapes sitting on the floor beneath the serving line were not from that morning's breakfast.

The facility had no written policy on cleaning kitchen floors. When inspectors asked for one at 11:30 that morning, the facility could not produce it.

The citation was tagged F0812, covering the procurement, storage, preparation, distribution, and serving of food in accordance with professional standards. CMS rated the level of harm as minimal harm or potential for actual harm, affecting many residents.

That rating reflects the regulatory floor, not necessarily the practical reality of serving meals to elderly residents, some of whom may have compromised immune systems, from a kitchen where the surfaces food travels across sit above floors thick with old debris. The inspection report does not describe what was being prepared or served in the kitchen at the time of the observation. It does not need to. The dietary aide and the dietary director both described a cleaning standard that was not being met. The physical evidence confirmed it.

The facility's inability to produce a floor-cleaning policy at the end of that same morning raises a separate question. The dietary aide knew floors should be swept and mopped daily. The dietary director knew the same. That shared understanding existed somewhere, communicated to staff in some form. But when inspectors asked for the document that formalized it, there was nothing to hand over.

A policy on paper does not keep a kitchen clean. The kitchen at Otterbein Franklin was not clean. But the absence of a written policy does mean there is no documented standard against which staff performance can be measured, no record of what training covered, no baseline from which to correct what went wrong.

What went wrong, in this case, was accumulation. Grapes on the floor. Dried food. Dirty containers. Silverware that had fallen and stayed there. Dust that had layered and thickened over time while, according to the two staff members who spoke with inspectors that morning, someone was supposed to be cleaning.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Otterbein Franklin Seniorlife Comm Res & Com Care from 2025-10-20 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 24, 2026  ·  Our methodology

Quick Answer

OTTERBEIN FRANKLIN SENIORLIFE COMM RES & COM CARE in FRANKLIN, IN was cited for violations during a health inspection on October 20, 2025.

The facility serves many residents, according to the citation.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at OTTERBEIN FRANKLIN SENIORLIFE COMM RES & COM CARE?
The facility serves many residents, according to the citation.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in FRANKLIN, IN, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from OTTERBEIN FRANKLIN SENIORLIFE COMM RES & COM CARE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 155771.
Has this facility had violations before?
To check OTTERBEIN FRANKLIN SENIORLIFE COMM RES & COM CARE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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