Majestic Care Jefferson Pointe: Resident Rights Ignored - IN
The meeting happened on September 24, 2025. By October 7, LPN 2 had been assigned to Resident H on six separate dates: September 27, September 29, September 30, October 4, October 6, and October 7.
The reason Resident H wanted her gone was not a minor grievance. He had accused LPN 2 of hitting him, a claim serious enough that he told her he had reported it to the Indiana Department of Health.
The accusation surfaced again on October 6, when a nurse practitioner came to examine Resident H. According to a progress note from that visit, the resident turned the conversation toward LPN 2, who was present in the room, raised his voice, and repeated his accusations against her. The NP noted that the exam was deferred because of the resident's body language, verbal behaviors, and the fact that he was recording the visit. The NP and LPN 2 left.
That was ten days after the meeting in which Resident H had formally asked for the nurse to be removed from his care. She had already been assigned to him four times by then.
When inspectors interviewed the administrator and the director of nursing on October 16, their accounts of the September 24 meeting were difficult to square with what the resident had requested. The administrator said he had been present during the meeting with the ombudsman but couldn't recall the resident asking that LPN 2 not be assigned to him. The director of nursing said she had been in and out of the room and hadn't heard that request while she was present.
Both said that Resident H had previously said he wanted to leave the facility and would go anywhere to get away from it.
The facility's own resident rights policy, which the administrator handed to inspectors on the morning of October 16, states that residents have the right to participate in their person-centered plan of care, to request revisions to that plan, and to be informed in advance of changes. The resident had done exactly what the policy contemplated. He had raised his concern with the ombudsman, the administrator, and the director of nursing, all in the same room, and asked for a specific change.
Nothing changed.
CMS rated the harm level for this deficiency as minimal or potential for actual harm, meaning inspectors did not find documented evidence that Resident H was physically harmed during the six subsequent visits. But the violation was filed under a complaint intake, meaning someone had contacted regulators directly. The inspection was not a routine survey. Someone had made a call.
Resident H, by the time inspectors arrived, had apparently sought an assessment from another facility. The administrator and director of nursing's response to that detail was to note that he had always wanted to leave.
What the inspection report does not say is whether anyone at Majestic Care ever investigated the underlying accusation, the one Resident H said he had already reported to the state: that LPN 2 had hit him.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Majestic Care of Jefferson Pointe from 2025-10-16 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 24, 2026 · Our methodology
MAJESTIC CARE OF JEFFERSON POINTE in FORT WAYNE, IN was cited for violations during a health inspection on October 16, 2025.
The meeting happened on September 24, 2025.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.