Woodstock Valley Health: Wrong Portion Sizes Served - VA
Every resident who ate dinner at Woodstock Valley Health and Rehabilitation on the evening of September 22, 2025, received less food than the facility's own menu required, according to a federal inspection report. Not one item on the dinner tray was served in the correct amount.
The problem was the scoops.
The facility's kitchen keeps a reference sheet that matches scoop sizes to portion requirements. It is posted there for exactly this reason. A number four scoop holds eight ounces, a full cup. A number eight scoop holds four ounces, a half cup. A number ten scoop holds three ounces, three-eighths of a cup. A number sixteen scoop holds two ounces, a quarter cup.
When inspectors observed the dinner tray line at 4:24 p.m. that evening, the cook was using a grey-handled scoop for the lasagna and a red-handled scoop for the sliced carrots. He placed one scoop of each on every plate, then added a bowl of Caesar salad portioned earlier by the acting dietary manager using a beige-handled scoop.
Three days later, the district manager for dietary, identified in the report as OSM #11, stood in the kitchen with an inspector and held up the scoops one by one. The grey-handled scoop, she said, holds four ounces. The red-handled scoop holds two ounces. The beige-handled scoop holds three ounces. The menu called for eight ounces of lasagna, a half cup of carrots, and a full cup of salad.
The inspector asked her directly: did residents receive the correct amount of food for dinner on September 22?
She said no.
The production sheet for that Monday dinner had been clear. Lasagna with meat sauce, eight ounces. Caesar salad, one cup. Sliced carrots, half cup. The district manager said the cook should have consulted it and matched his utensils accordingly. He did not.
At 4:58 p.m. on September 25, the facility's executive director, vice president of operations, and regional director of clinical services were told what inspectors had found. The report notes that no further information was provided before inspectors left.
The violation was cited under the federal requirement that menus meet residents' nutritional needs and that food be prepared and served according to those menus. Inspectors classified the level of harm as minimal harm or potential for actual harm, and noted that some residents were affected.
For a population that often struggles with appetite, weight maintenance, and the kind of slow nutritional decline that goes unnoticed until it becomes a medical problem, the difference between what the menu promised and what landed on the tray is not trivial. A resident who needed eight ounces of protein-containing lasagna and received four got half a dinner. A resident whose carrot portion should have been a half cup got a quarter cup. A resident whose salad should have filled a cup got barely a third of one.
The kitchen had the reference sheet. The production count documented the required portions. The correct scoops were available. None of it translated to what was actually served.
Whether this happened on other evenings, or at other meals, the inspection report does not say.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Woodstock Valley Health and Rehabilitation from 2025-09-26 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 27, 2026 · Our methodology
Woodstock Valley Health and Rehabilitation in WOODSTOCK, VA was cited for violations during a health inspection on September 26, 2025.
Not one item on the dinner tray was served in the correct amount.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.