Woodstock Valley Health: Staffing Post Failures - VA
Federal inspectors who visited the facility in late September found that the posted nurse staffing information had been missing required details since at least August 25. The sheets showed totals for licensed staff and unlicensed staff, two broad categories that left out what residents and families are supposed to be able to see: how many registered nurses were on the floor, how many licensed practical nurses, and how many certified nurse aides, with actual hours worked for each group, every shift, every day.
That breakdown matters. A facility running a shift with one RN and eight aides looks very different from one running four nurses and two aides, even if the total headcount is identical. The posted sheet, as it existed for those 31 days, made that distinction invisible.
Then came September 23.
At 4:05 in the afternoon, an inspector looked at the posted staffing sheet. It was dated September 19. Four days old. The executive director, identified in the inspection report as administrative staff member number one, was present. She explained that the staffing coordinator had resigned the previous day.
Nobody had put up a new sheet.
On September 25, a staffing coordinator from a related facility came in to help. She told inspectors she used to complete the nurse staffing postings by hand, filling them out manually. That process had changed. The facility had switched to an online scheduling system, and the postings were now generated automatically from that software. The problem was that the software only produced the same two-category breakdown, licensed and unlicensed, that had been appearing on the sheets all month. The more specific breakdown, by nurse type, was not coming out of the system.
She confirmed what the postings were supposed to show. The information, she said, should be posted each morning, every day.
It had not been.
The facility's own written policy said the staffing sheet would be posted daily and would include the total number and actual hours worked by registered nurses, licensed practical nurses, and certified nurse aides separately, per shift. The online system the facility was using did not produce that. Nobody appears to have caught the gap, or if they did, nobody fixed it, for more than a month.
The executive director was informed of the findings on September 25 at 4:59 in the afternoon. The inspection report notes that no further information was presented before inspectors left.
The violation was cited at the lowest level of harm, potential for minimal harm, and inspectors noted that many residents were affected. That combination reflects the nature of the deficiency: no individual resident was physically injured by a missing staffing sheet. But the posting requirement exists precisely so that residents and families can see, in real time, whether the facility is adequately staffed. When the sheets are wrong, or four days out of date, or missing the breakdown that makes them meaningful, the transparency the requirement is designed to provide disappears entirely.
For the residents of Woodstock Valley Health and Rehabilitation, and for anyone who visited them during those 31 days and looked at the wall to understand what kind of care their family member was receiving, the posted information was not accurate. It had not been accurate since late August. And on the afternoon of September 23, it described a staffing situation that was four days in the past, posted by a coordinator who had resigned the day before and not yet been replaced.
The wall said September 19. It was September 23. The staffing coordinator was gone.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Woodstock Valley Health and Rehabilitation from 2025-09-26 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 27, 2026 · Our methodology
Woodstock Valley Health and Rehabilitation in WOODSTOCK, VA was cited for violations during a health inspection on September 26, 2025.
The posted sheet, as it existed for those 31 days, made that distinction invisible.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.