Complete Care at Hyattsville: 21 Deficiencies Found - MD
Inspectors cited the facility under a tag that covers the most basic physical expectations of a nursing home: that the space be safe, easy to use, clean, and comfortable for the people living and working there. The citation was one of 21 deficiencies inspectors recorded during the September 24 complaint inspection, a number that places this visit well above the kind of routine findings that surface at even average-performing facilities.
The environmental deficiency was classified at scope and severity level D, meaning inspectors found it affected an isolated number of residents and did not document actual harm. But the classification does carry a formal finding of potential for more than minimal harm. In a nursing home population, where residents may use wheelchairs or walkers, where falls are a leading cause of serious injury, and where infections spread in ways they do not in private homes, an environment that is unsafe or unclean is not a minor administrative notation.
The facility reported a correction date of December 1, 2025, more than two months after inspectors walked out the door.
Twenty-one deficiencies in a single inspection is a significant number. Federal inspections of nursing homes are scored and weighted, and the total count of citations, combined with their severity levels, feeds directly into the star ratings the Centers for Medicare and Medicaid Services publishes for every Medicare and Medicaid certified facility in the country. Those ratings are often the first thing a family looks at when choosing a nursing home for a parent or spouse.
The September inspection was triggered by a complaint, meaning someone, a resident, a family member, a staff member, or a member of the public, contacted regulators with a concern serious enough to send inspectors to the building. Complaint inspections are targeted, but when inspectors arrive they are permitted to cite any deficiency they observe, which is how a complaint visit can produce a list of 21 findings.
The inspection report provided here does not detail what the original complaint alleged, nor does it describe the specific conditions inspectors found when they examined the facility's environment. It does not name the areas of the building where problems were observed, identify which residents were affected, or describe what staff said when asked about the conditions. What it records is the citation itself, the regulatory category it falls under, the severity level assigned, and the facility's reported plan to fix it.
That gap matters. The difference between a scuffed floor in a storage room and a hazardous surface in a resident's bathroom is the difference between a paperwork problem and a real danger to a person who cannot easily get up after a fall. The inspection record, as summarized, does not resolve that question.
What it does show is a facility that, on the day inspectors arrived, was not meeting the standard for a safe and clean environment, and that had accumulated 21 separate deficiencies across the full scope of the visit.
Complete Care at Hyattsville has until December 1 to demonstrate that the environmental problems inspectors found have been corrected. Whether the other 20 deficiencies cited during the same inspection carry their own correction timelines, and what conditions those citations describe, is not captured in the portion of the inspection record summarized here.
For the residents living at Complete Care at Hyattsville, the correction date is an abstraction. They were there in September when inspectors found problems, and they are there now, in the weeks between the inspection and the date the facility says it will have fixed what was wrong.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Complete Care At Hyattsville from 2025-09-24 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 15, 2026 · Our methodology
COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD was cited for violations during a health inspection on September 24, 2025.
But the classification does carry a formal finding of potential for more than minimal harm.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.