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York Manor Nursing Home: Notification Failures - OK

Healthcare Facility
York Manor Nursing Home
Muskogee, OK  ·  1/5 stars

Federal health inspectors cited the facility in September for failing to promptly notify residents, their physicians, and family members when situations arose that affected residents, including injuries, health declines, and room changes. The citation was one of 18 deficiencies inspectors documented during a complaint inspection conducted on September 15, 2025.

The violation falls under a category the government classifies as a resident rights deficiency, which carries a specific weight. These aren't lapses in clinical procedure or equipment maintenance. They concern what residents and families are owed as a matter of basic dignity and legal protection: the right to know what is happening to the person they trust a facility to care for.

Inspectors rated the deficiency at scope and severity level D, meaning it was isolated and no actual harm was documented. But the rating also carries an explicit finding that there was potential for more than minimal harm. That distinction matters. A family that doesn't hear about a fall until the next scheduled visit, or a physician who isn't called when a resident's condition changes, cannot intervene in time to prevent something worse.

The gap between "no actual harm documented" and "no harm possible" is exactly where nursing home failures tend to live, quietly, until they don't.

York Manor is not a facility appearing before federal inspectors for the first time. A single inspection producing 18 cited deficiencies across a complaint survey is a substantial regulatory event. The notification failure was one piece of a much larger picture inspectors assembled during their visit.

The facility reported to regulators that it had corrected the notification deficiency as of November 17, 2025, roughly two months after the inspection. What that correction involved, whether it was a policy revision, staff retraining, a change in who bears responsibility for making calls, the inspection record does not say.

What the record does say is that for some period of time before September 15, residents at York Manor or their families or their doctors were not being told things they had a right to know. Whether that meant a fall went unreported to a physician for hours, or a family drove to visit and learned at the front desk about a change that had happened days earlier, the inspection report does not specify. The narrative is brief. The details of what individual residents experienced during that period are not captured in the public record.

That absence of detail is its own kind of problem. Level D citations, the lowest tier that still carries a finding of harm potential, frequently receive the least public scrutiny precisely because no one was documented as hurt. But the notification requirement exists because the harm that comes from silence can be irreversible by the time anyone realizes it occurred. A physician not told about a sudden change in a resident's behavior cannot order the imaging that catches a bleed. A daughter not told her mother fell cannot ask the questions that surface a pattern.

Families place relatives in nursing homes because they cannot provide around-the-clock care themselves. The phone call, the timely update, the notification that something has changed, that is often the only window they have into what their loved one's days actually look like. When a facility fails to make those calls, it doesn't just violate a regulation. It closes that window.

York Manor's 18-deficiency inspection is part of the public record maintained by the Centers for Medicare and Medicaid Services. The facility operates in Muskogee, a city of roughly 37,000 in eastern Oklahoma. Residents and families seeking information about the full scope of what inspectors found during the September visit can access the complete inspection report through the CMS Care Compare database.

The correction date of November 17 has passed. Whether the fix held, whether the calls are now being made, whether the families of York Manor residents are learning what they need to know when they need to know it, that is not something a single inspection cycle can answer. The next survey will.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for York Manor Nursing Home from 2025-09-15 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 19, 2026  ·  Our methodology

Quick Answer

YORK MANOR NURSING HOME in MUSKOGEE, OK was cited for violations during a health inspection on September 15, 2025.

The citation was one of 18 deficiencies inspectors documented during a complaint inspection conducted on September 15, 2025.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at YORK MANOR NURSING HOME?
The citation was one of 18 deficiencies inspectors documented during a complaint inspection conducted on September 15, 2025.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in MUSKOGEE, OK, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from YORK MANOR NURSING HOME or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 375132.
Has this facility had violations before?
To check YORK MANOR NURSING HOME's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.