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Mountain View Center: Accident Harm Cited - VT

Healthcare Facility
Mountain View Center Genesis Healthcare
Rutland, VT  ·  4/5 stars

The July 26 incident at Mountain View Center Genesis Healthcare sent the resident to the hospital with a broken left hip and multiple pelvic fractures. The resident reported severe pain in their right hip, back, and head after hitting the floor.

Resident #1 has multiple serious medical conditions including epilepsy, normal pressure hydrocephalus, and is legally blind with an artificial eye. Previous pelvic radiation treatments have left them with impaired movement on one side of their upper body and both sides of their lower body.

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The resident's care plan, established in May 2023, specifically required two staff members to assist with all activities of daily living due to limited mobility and blindness. The plan remained in effect at the time of the fall.

Despite these clear safety requirements, the nursing assistant attempted to provide evening care alone on July 26. When changing the resident's bed linens, the assistant needed to tuck in the sheets and rolled the resident to one side of the bed without help from a second staff member.

The resident fell onto the floor.

Hospital records show the resident was admitted for management of severe hip pain. Doctors diagnosed fractures to the left femoral neck and both the inferior and superior pubic rami in the pelvis. The resident became non-weight-bearing and required complete care following the injuries.

The nursing assistant confirmed during a September 9 interview with state inspectors that they had been working alone when the incident occurred. The assistant acknowledged attempting to complete the linen change without assistance, directly violating the facility's established care protocols.

The Unit Manager told inspectors that Resident #1 "needs 2 people to assist with ADL care as mobility is limited." She confirmed that the care plan included this two-person intervention and that staff were expected to follow it for safety reasons.

"The resident would not have fallen had the interventions been followed," the Unit Manager stated.

The facility's incident report, filed the day after the fall, documented that the resident had been receiving care from the nursing assistant when the witnessed fall occurred. A five-day summary report submitted to state regulators noted the resident's baseline condition before the fall and the extent of injuries sustained.

Federal inspectors determined that Mountain View Center Genesis Healthcare failed to implement proper interventions to keep residents free from accidents. The violation resulted in actual harm to the resident, who suffered preventable injuries requiring hospitalization and ongoing pain management.

The resident's medical complexity made the safety protocols particularly crucial. Normal pressure hydrocephalus involves abnormal accumulation of cerebrospinal fluid in the brain, affecting movement and balance. Combined with legal blindness and radiation-related mobility limitations, the resident was especially vulnerable to falls.

The nursing assistant's decision to work alone during bed care directly contradicted established safety measures designed to protect residents with significant physical limitations. The two-person assistance requirement had been in place for more than two years before the incident.

Mountain View Center Genesis Healthcare operates as part of Genesis Healthcare, one of the nation's largest nursing home chains. The facility's failure to ensure staff compliance with basic safety protocols resulted in serious injuries that could have been prevented through proper supervision and adherence to care plans.

The resident now faces ongoing complications from multiple fractures and requires complete care assistance, representing a significant decline from their previous functional status.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Mountain View Center Genesis Healthcare from 2025-09-09 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

Mountain View Center Genesis Healthcare in Rutland, VT was cited for violations during a health inspection on September 9, 2025.

The July 26 incident at Mountain View Center Genesis Healthcare sent the resident to the hospital with a broken left hip and multiple pelvic fractures.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Mountain View Center Genesis Healthcare?
The July 26 incident at Mountain View Center Genesis Healthcare sent the resident to the hospital with a broken left hip and multiple pelvic fractures.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Rutland, VT, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Mountain View Center Genesis Healthcare or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 475012.
Has this facility had violations before?
To check Mountain View Center Genesis Healthcare's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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