The Sanctuary at Tuttle Crossing: Kitchen Violations - OH
A strong mildew odor. Then the walls came into view — an unknown black substance running along the entire length of the side walls and across the back. Water had pooled inside the glass surrounding the lightbulb and was dripping steadily onto the floor. The floor was wet. The air inside felt humid. Dust had collected on the ceiling in front of the fan.
The kitchen serving all 49 residents of this Dublin nursing home had not been cleaned. The dietary manager, when asked, confirmed the findings and said she had no cleaning logs for the kitchen.
No logs. No record of when anything had last been scrubbed.
The freezer told its own story. The outside thermometer read 12 degrees Fahrenheit. The inside thermometer read 9. Inspectors found the freezer floor covered in built-up chunks of ice. Embedded in that ice: pieces of pasta. And stuck to the ice on the floor, a chunk of hair.
Kitchen Staff member #192 confirmed what the inspector was seeing. The dietary manager, identified in the report as Staff #152, confirmed it too.
That was at 9:44 in the morning. Less than two hours later, inspectors were still in the kitchen.
A second walkthrough at 11:29 a.m. turned up more. An unknown black substance had built up behind the dishwashing sink. Dirt had accumulated around the entrance door. Behind and under the trash can near the handwashing sink, more black buildup. Dirt on the floors and walls in corners, and behind shelving throughout the kitchen.
Dietary Manager #152 confirmed those findings as well.
Eighteen minutes after that, an inspector accompanied Kitchen Staff #173 to the end of the 200 hall to check food tray temperatures as lunch was being served. The chicken measured 119 degrees Fahrenheit. The vegetables came in at 128 degrees. The stuffing reached 137 degrees.
The staff member tasted the food. It was warm, she confirmed. Not hot.
Staff #173 acknowledged that the chicken and vegetables had not reached 135 degrees Fahrenheit, the threshold below which hot food is considered unsafe to serve. The chicken was 16 degrees short of that mark. Every resident in the facility receives meals from this kitchen. All 49 of them were served from it that day.
The inspection was triggered by a complaint, filed under Complaint Number 2577530. CMS rated the level of harm as minimal harm or potential for actual harm, with many residents affected.
What the report does not contain is any explanation for how a kitchen reaches this condition — pasta frozen into the floor, hair in the ice, mold along the length of a refrigerator's walls, no cleaning logs, food arriving at residents' doors nearly 20 degrees below the safe serving threshold — without anyone in the building having noticed, or having noticed and done nothing.
The dietary manager was present. The kitchen staff were present. The food was going out the door at temperatures that made it warm to the taste but not hot enough to be safe, and a staff member confirmed that on the spot.
The residents eating that chicken on August 14th were not told any of this.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for The Sanctuary At Tuttle Crossing from 2025-08-14 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: July 3, 2026 · Our methodology
THE SANCTUARY AT TUTTLE CROSSING in DUBLIN, OH was cited for violations during a health inspection on August 14, 2025.
Then the walls came into view — an unknown black substance running along the entire length of the side walls and across the back.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.