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Heritage Healthcare of Hammond: Staffing Data Gap - LA

Healthcare Facility
Heritage Healthcare Of Hammond
Hammond, LA  ·  1/5 stars

When federal inspectors walked into the facility on the morning of May 18, 2025, the Daily Staffing Reporting Form on the Hall A bulletin board was dated May 16. That was a Friday. It was now Sunday. The form listed staffing levels that were two days old.

The assistant director of nursing, identified in inspection records as S4ADON, explained her system plainly. She said she was responsible for posting nurse staffing data Monday through Friday. On Fridays, she filled out forms intended to cover Saturday, Sunday, and Monday in a single sitting. She told inspectors there were no staff assigned on weekends to update the forms. Then she said she was not aware weekend updates were required.

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The nursing supervisor and a second assistant director of nursing, identified as S2RNSUP and S3ADON, confirmed the situation when inspectors brought them to the bulletin board. Both acknowledged the posted form was dated May 16. Both said S4ADON was the person responsible for keeping the board current.

The administrator, S1ADM, was also walked to the bulletin board. She looked at the form. She confirmed the date.

The staffing board is not a formality. It is the mechanism by which 82 residents and their families can see, on any given day, how many nurses and aides are actually working their floor. When that number is two days old, a family visiting on a Sunday has no accurate way to know whether the facility is adequately staffed that morning, or whether it is running short. The form on the wall answers a question with information from a different day.

What the inspection uncovered was not a one-time oversight. The assistant director of nursing described a standing practice, one she had built into her weekly routine. She prepared three days of forms at once because there was no one else to do it and, by her own account, because she believed that was acceptable. The nursing supervisor and the administrator, when confronted with the evidence, offered no indication that either had previously noticed or raised the problem.

The facility houses 82 residents. The violation was cited at a level of potential for minimal harm, the lowest tier in the federal deficiency scale. No resident was identified as having been directly harmed by the outdated posting. But the transparency that staffing disclosure is meant to provide, the ability of a resident's daughter or son to walk in on a Saturday and know what kind of day the staff is having, was not available at Heritage Healthcare of Hammond on the weekends. It had not been, apparently, for some time.

The assistant director of nursing said she did not know it was required. The administrator confirmed the date on the form and said nothing more that inspectors recorded.

The inspection was completed May 21, 2025.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Heritage Healthcare of Hammond from 2025-05-21 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: July 5, 2026  ·  Our methodology

Quick Answer

Heritage Healthcare of Hammond in HAMMOND, LA was cited for violations during a health inspection on May 21, 2025.

The form listed staffing levels that were two days old.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Heritage Healthcare of Hammond?
The form listed staffing levels that were two days old.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in HAMMOND, LA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Heritage Healthcare of Hammond or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 195526.
Has this facility had violations before?
To check Heritage Healthcare of Hammond's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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