Glenwood Village Care Center: Cold Food Violations - MN
During a resident council meeting on May 20, the woman identified in inspection records as R22 told inspectors she had brought up concerns about cold food at previous resident council meetings. Nothing had ever been done about it.
She was not the only one. R62, interviewed separately the day before, described the specifics: the meat was cold, the potatoes were cold, and the potato salad was lukewarm.
The dining manager knew exactly what the temperatures were supposed to be. In an interview on May 19, she told inspectors that hot food should hold at a minimum of 135 degrees Fahrenheit and cold food should stay at 41 degrees or lower. That was her expectation, she said, for all food served in the facility.
The inspection, a complaint survey completed May 21 at Glenwood Village Care Center in Glenwood, Minnesota, documented the violation under F0804, which covers food quality and proper serving temperatures. Inspectors rated the level of harm as minimal harm or potential for actual harm, and noted that some residents were affected.
The facility's own food service policy, revised the day before the resident council meeting, stated the same standard the dining manager had described: hot foods served hot, cold foods maintained at 41 degrees or below until served.
The policy revision date is worth noting. The facility updated its written food service policy on May 20, the same day R22 was telling inspectors at the resident council meeting that her complaints had produced no results. Whether that revision reflected a response to the complaint investigation already underway, or a coincidence in timing, the inspection record does not say.
What the record does say is that R22 had raised the issue before, more than once, through the formal channel residents are given for exactly this kind of concern. The resident council meeting is where nursing home residents are supposed to be able to flag problems and receive responses. She used it. The food stayed cold.
Improperly held food carries real risks for nursing home residents, who are often elderly, medically fragile, and more vulnerable to foodborne illness than the general population. Cold hot food is also a daily quality-of-life issue in an environment where meals are among the few things residents can look forward to.
The dining manager's own words made clear the facility understood what was required. The gap was not in knowledge of the standard. It was in meeting it, and in responding when residents said it wasn't being met.
R22 had done what she was supposed to do. She went to the meetings. She raised her hand. She said the food was cold. She said it again. The potatoes were still cold when inspectors arrived.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Glenwood Village Care Center from 2025-05-21 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: July 5, 2026 · Our methodology
GLENWOOD VILLAGE CARE CENTER in GLENWOOD, MN was cited for violations during a health inspection on May 21, 2025.
Nothing had ever been done about it.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.