Sherman Oaks Health & Rehab: Disinfection Failures - CA
The violation sounds technical. It isn't.
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See the Derila PillowResident care equipment, the kind that may come into contact with mucous membranes or broken skin, requires a specific level of disinfection. When the wrong cleaning product gets used, microorganisms survive. The facility's own policy, last reviewed as recently as September 2024, acknowledged this directly, stating that items contacting mucous membranes or non-intact skin should be free from all microorganisms. The policy also required that reusable items be cleaned and disinfected between residents according to manufacturer's instructions.
The bleach wipes did not meet that standard for porous surfaces. The facility's Safety Data Sheet for the product, dated November 2022, was unambiguous: the wipes were recommended for use on hard, non-porous surfaces only. Porous materials, fabric, foam, anything with small openings or texture, were not listed as appropriate surfaces. Yet inspectors documented that the wipes were being used in ways that conflicted with those restrictions.
The facility also had separate manufacturer guidelines for cleaning fabric and soft materials. Those instructions called for a specific sequence: pre-treat stains with liquid dish soap and cornstarch, remove residue with a straight edge, apply a mild soap and water solution, rinse the fabric thoroughly to remove all soap residue, then air dry. A separate set of manufacturer guidelines for bleach products directed staff to follow all safety and environmental precautions on the bleach label and to rinse thoroughly with tepid water before air drying.
None of that happened the way it was supposed to.
Inspectors rated the harm level as minimal, with potential for actual harm, and noted that some residents were affected. The finding fell under infection control, an area of oversight that gained renewed attention across the long-term care industry in recent years as facilities struggled to contain illness outbreaks. Proper disinfection of shared equipment sits at the center of that effort.
What makes the finding harder to dismiss is the paper trail inside the facility itself. The safety data sheet had been on file since 2022. The cleaning and disinfection policy had been reviewed and presumably reaffirmed just six months before inspectors walked in. The manufacturer's guidelines existed. The facility had the information it needed to do this correctly, and the gap between what the documents said and what was actually happening in practice is what the inspection captured.
Sherman Oaks Health & Rehab operates at 14401 Huston Street in Sherman Oaks. The inspection was completed March 14, 2025, and the deficiency was recorded on Form CMS-2567 under facility identification number 056250.
The residents whose care equipment was cleaned with the wrong product may never know it happened.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Sherman Oaks Health & Rehab from 2025-03-14 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Corrections: We strive for accuracy in everything we publish. If you believe any fact in this article is incorrect, please contact us with details, and we will review and correct it promptly.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: November 12, 2026 · Our methodology
SHERMAN OAKS HEALTH & REHAB in SHERMAN OAKS, CA was cited for violations during a health inspection on March 14, 2025.
The violation sounds technical.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.