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Complaint Investigation

Eagle Pointe Healthcare Center

September 23, 2025 · Parkersburg, WV · 1600 27th Street
Citations 2
CMS Rating 2/5
Beds 164
Provider ID 515159
Healthcare Facility
Eagle Pointe Healthcare Center
Parkersburg, WV  ·  View full profile →
Inspection Summary

EAGLE POINTE HEALTHCARE CENTER in PARKERSBURG, WV — inspection on September 23, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0809
Nutrition and Dietary Deficiencies
Potential for More Than Minimal Harm

Based on

Record review, observation, and

Staff interview, the facility failed to ensure meals were served at a consistant time.

This failed practice had the potentioal to affect a minimal number of residents residing in the long term care facility.

Facility Census: 119Findings Include:

Record review completed on 09/22/25 at 1:00 PM revealed the meal delivery time started at 5:00 PM on the Memory care unit an observation on 09/22/25 at 5:00 PM, the time dinner was posted to be served on Memory Care Unit, Further observations on the memory care dining room revealed residents being really agitated and restless before dinner arrived at 5:21 PM. twenty one minutes after the meal was posted to be served.An interview on 09/22/25 at 5:25 PM with an anonymous Nurse Aide Staff member stated they are normally late, and have been much later than this in the past.

Confirming trays are being served past time of service posted.

Record reviews completed on thirty three trayline meal service time records showed that eight (8) out of the thirty three were documented to be served at least thirty minutes or later past the posted service time for Dinner.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/23/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Eagle Pointe Healthcare Center

1600 27th Street Parkersburg, WV 26101

SUMMARY STATEMENT OF DEFICIENCIES

Based on observation, staff interview, the facility failed to ensure that baking pans were stored in a sanitary manner by stacking them while still wet (wet nesting) and dishes were free from dired substances and stored clean.

This practice has the potential to contaminate food-contact surfaces and cause foodborne illness.

This failed practice had the potential to affect more than a minimal number of residents residing in the facility.

The facility census was 119 12:50 PM observed the following issues in the kitchen:Pans were being stacked this is called Wet Nesting Plates, saucers, and coffee pots were on the clean side and were still dirty1:00 PM and interview with Dietary [NAME] # 142 Confirmed the pans were stacked wet by stating ok and also confirmed the plates and coffee pots were dirty stating i'm only one person i'll take care of it.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PARKERSBURG, WV, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from EAGLE POINTE HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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