Heritage Center
Inspection Findings
F-Tag F0552
Federal health inspectors cited HERITAGE CENTER in HUNTINGTON, WV for a deficiency under regulatory tag F-F0552 during a standard health inspection conducted on 2025-09-30.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Ensure that residents are fully informed and understand their health status, care and treatments.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 14 deficiencies cited during this inspection of HERITAGE CENTER.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-25.
F-Tag F0628
Federal health inspectors cited HERITAGE CENTER in HUNTINGTON, WV for a deficiency under regulatory tag F-F0628 during a standard health inspection conducted on 2025-09-30.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 14 deficiencies cited during this inspection of HERITAGE CENTER.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-25.
F-Tag F0656
Federal health inspectors cited HERITAGE CENTER in HUNTINGTON, WV for a deficiency under regulatory tag F-F0656 during a standard health inspection conducted on 2025-09-30.
Category: Resident Assessment and Care Planning Deficiencies
The facility was found deficient in the following area: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 14 deficiencies cited during this inspection of HERITAGE CENTER.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-25.
F-Tag F0677
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm or potential for actual harm
Based on resident interview, record review, and staff interview, the facility failed to provide activities of daily living, specifically showers, to dependent residents. This deficient practice had the potential to affect one (1) of six (6) residents reviewed for the care area of activities of daily living. Resident Identifier: #34. Facility census: 157. Findings included: a) Resident #34 On 09/29/2025 at 12:50 PM, Clinical Registered Nurse (RN) #206 stated the facility did not have a policy and procedure related to resident showers. She stated residents are given two (2) showers a week unless residents refuse showers or residents would like more than two (2) showers a week. During an interview on 09/22/2025 at 9:11 AM, Resident #34 stated she was supposed to get a shower twice a week but only received a shower every three (3) or four (4) weeks.
Review of Resident #34's comprehensive care plan showed the resident required assistance for activities of daily living care due to limited mobility and cerebrovascular accident. Review of the facility's shower schedule showed Resident #34 was scheduled to receive showers on Monday and Thursdays every week.
Review of Resident #34's bathing task reports for 09/01/25 through 09/23/25 showed no showers documented for the time period. On 09/24/25 at 2:24 PM, Registered Nurse (RN) #138 stated the resident's bathing task reports were inaccurate. RN #138 stated showers were also documented on handwritten documents in the shower book. RN #138 provided handwritten shower book documentation showing Resident #34 received a shower on 09/22/25. RN #138 stated the shower book showed no other showers for the time period. On 09/24/2025 at 3:48 PM, the Director of Nursing confirmed there was no documentation the resident had received or been offered twice weekly showers. No further information was provided through the completion of the survey.
Residents Affected - Some
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99) Previous Versions Obsolete
Facility ID:
If continuation sheet
Event ID:
Printed: 04/13/2026 Form Approved OMB No. 0938-0391
Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
B. Wing
A. Building
(X3) DATE SURVEY COMPLETED
09/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritage Center
101-13th Street Huntington, WV 25701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F-Tag F0684
Federal health inspectors cited HERITAGE CENTER in HUNTINGTON, WV for a deficiency under regulatory tag F-F0684 during a standard health inspection conducted on 2025-09-30.
Category: Quality of Life and Care Deficiencies
The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 14 deficiencies cited during this inspection of HERITAGE CENTER.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-25.
F-Tag F0686
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and staff interview, the facility failed to ensure assessment and treatment of pressure ulcers
in accordance with professional standards of treatment. This deficient practice had the potential to affect one (1) of eight (8) residents reviewed for the care area of pressure ulcers. Resident Identifiers: #164.
Facility census: 157. Findings included: a) Resident #164 The facility's policy titled, Skin Integrity and Wound Management, with effective date 07/01/01 and revision date 09/15/25, stated wound evaluation would be completed upon admission or readmission. The policy also stated the treatment interventions needed would be identified. Resident #164 was admitted to the facility on [DATE REDACTED]. A skin check was initiated
on 03/28/25 at 7:33 PM and signed by the nurse on 03/31/25. The skin check documented the following: Pressure to sacrum, right heel. Abrasion to right and left outer forearm. Surgical non-removable dressing to front right hip. Healed surgical incision to chest, bilateral inner thighs. Ostomy to left lower quadrant. A progress note was generated on 03/31/25 at 1:13 PM pursuant to the skin check. The note was identified as a late entry for 03/28/25 at 7:33 PM. The note identified the skin issues identified in the skin check described above. The note also stated the wound nurse was notified. On 03/31/25 at 12:42 PM, a skin and wound evaluation was performed for a deep tissue pressure injury to the right heel present on admission.
The pressure injury was measured as 8.2 cm [centimeters] in length by 3.3 cm in width by 0.1 cm in depth.
There was no evidence of infection, exudate (drainage), induration, or edema. The pressure injury was described as pink or red and discolored. The edges of the pressure injury were attached. Surrounding tissue was denuded, discolored black or blue, dry/flaky, and fragile. On 03/31/25 at 12:46 PM, a skin and wound evaluation was also performed for a deep tissue pressure injury to the sacrum present on admission. No measurements were recorded. There was no evidence of infection, exudate (drainage), induration, or edema. The pressure injury was described as discolored. The edges of the pressure injury were attached. Surrounding tissue was fragile. Treatment for the right heel deep tissue injury pressure ulcer was ordered on 03/31/25. The order stated, right heel (pressure) - cleanse with hydrating foam cleanser, pat dry and apply sure prep, leave OTA [open to air] every day and night shift for pressure. Treatment for the sacral deep tissue pressure ulcer was also ordered on 03/31/25. The order stated, Sacrum (pressure) cleanse with hydrating foam cleanser, apply zinc oxide paste, every day and night shift for pressure.
Measurements of the right heel deep tissue injury were recorded on a skin and wound evaluation performed on 04/07/25. The right heel pressure injury measured 1.5 cm in length and 1.0 cm in width. The Director of Nursing (DON) was interviewed on 09/29/25 at 11:50 AM. She acknowledged Resident #164's deep tissue pressure injuries had not been fully assessed upon admission. She also acknowledged treatment for these pressure injuries had not been initiated upon admission. The DON stated it was the facility's standard of care to assess and initiate treatment for pressure ulcer injuries upon admission. No further information was provided through the completion of the survey process.
Residents Affected - Some
FORM CMS-2567 (02/99) Previous Versions Obsolete
Event ID:
Facility ID:
If continuation sheet
Printed: 04/13/2026 Form Approved OMB No. 0938-0391
Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
B. Wing
A. Building
(X3) DATE SURVEY COMPLETED
09/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritage Center
101-13th Street Huntington, WV 25701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F-Tag F0755
Federal health inspectors cited HERITAGE CENTER in HUNTINGTON, WV for a deficiency under regulatory tag F-F0755 during a standard health inspection conducted on 2025-09-30.
Category: Pharmacy Service Deficiencies
The facility was found deficient in the following area: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 14 deficiencies cited during this inspection of HERITAGE CENTER.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-25.
F-Tag F0756
Federal health inspectors cited HERITAGE CENTER in HUNTINGTON, WV for a deficiency under regulatory tag F-F0756 during a standard health inspection conducted on 2025-09-30.
Category: Pharmacy Service Deficiencies
The facility was found deficient in the following area: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 14 deficiencies cited during this inspection of HERITAGE CENTER.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-25.
F-Tag F0761
Federal health inspectors cited HERITAGE CENTER in HUNTINGTON, WV for a deficiency under regulatory tag F-F0761 during a standard health inspection conducted on 2025-09-30.
Category: Pharmacy Service Deficiencies
The facility was found deficient in the following area: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 14 deficiencies cited during this inspection of HERITAGE CENTER.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-25.
F-Tag F0770
Federal health inspectors cited HERITAGE CENTER in HUNTINGTON, WV for a deficiency under regulatory tag F-F0770 during a standard health inspection conducted on 2025-09-30.
Category: Administration Deficiencies
The facility was found deficient in the following area: Provide timely, quality laboratory services/tests to meet the needs of residents.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 14 deficiencies cited during this inspection of HERITAGE CENTER.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-25.
F-Tag F0812
F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some
FORM CMS-2567 (02/99) Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Based upon Observation and Staff interviews the facility failed to ensure that dishware and serving items are kept in clean and sanitary area once cleaned. They were stored in the hallway to finish drying, allowing for possible recontamination. The hallway was in a main intersection of the first floor and had lots of foot traffic and people moving through it. This was a random opportunity for discovery that has the potential to effect more then one resident. Facility census: 157. On 09/29/25 at 9:03 PM an observation revealed dishes, cups, tray tops and glasses left out in hallway (main hall outside dining area). The dishes were exposed to possible recontamination. This hallway is in the main intersection on the first floor and has lots of foot traffic and items passing through it daily. The area is also under a vent that can allow dust to fall upon the clean dishes.During an interview with Kitchen Staff (KS) #3 on 09/29/25 at 9:05 PM KS#3 stated that they wash them and sanitize them, but because the room is so small they need to leave them in the hallway to dry. Then they put them away for use later. KS #3 said, We never thought about them getting dirty from being out there.
Event ID:
Facility ID:
If continuation sheet
F-Tag F0842
Federal health inspectors cited HERITAGE CENTER in HUNTINGTON, WV for a deficiency under regulatory tag F-F0842 during a standard health inspection conducted on 2025-09-30.
Category: Resident Assessment and Care Planning Deficiencies
The facility was found deficient in the following area: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 14 deficiencies cited during this inspection of HERITAGE CENTER.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-25.
F-Tag F0880
Federal health inspectors cited HERITAGE CENTER in HUNTINGTON, WV for a deficiency under regulatory tag F-F0880 during a standard health inspection conducted on 2025-09-30.
Category: Infection Control Deficiencies
The facility was found deficient in the following area: Provide and implement an infection prevention and control program.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 14 deficiencies cited during this inspection of HERITAGE CENTER.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-25.
F-Tag F0883
Federal health inspectors cited HERITAGE CENTER in HUNTINGTON, WV for a deficiency under regulatory tag F-F0883 during a standard health inspection conducted on 2025-09-30.
Category: Infection Control Deficiencies
The facility was found deficient in the following area: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 14 deficiencies cited during this inspection of HERITAGE CENTER.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-25.
HERITAGE CENTER in HUNTINGTON, WV inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in HUNTINGTON, WV, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HERITAGE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.