Complete Care At Oak Ridge Llc
COMPLETE CARE AT OAK RIDGE LLC in CHARLESTON, WV — inspection on July 25, 2024.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview with Social Worker #75 on 07/24/24 at 2:18 PM, Social Worker #75 stated, PTA #98 came into her office and reported that Resident #12 stated she did not receive her therapy yesterday. (She could not recall the date of this interaction.) The social worker stated she went over to therapy immediately and asked Resident #12 about this.
She indicated the resident stated she did not receive therapy yesterday.
The social worker then asked the DOR for a print out of any therapy notes for the previous day and was given a note written by PT #102 indicating the resident was given therapy.
The social worker was then asked if Resident #12 was cognitively intact and she stated, She is she would remember if she got therapy the day before or not.
When asked if this allegation was reported she stated, No I took it to the Administrator who reported to the compliance officer at the therapy departments corporate office.
During an interview with the Nursing Home Administrator on 07/24/24 at 2:23 PM he confirmed he did not report this allegation. He stated, we didn't know if it was a documentation issue or if the PT did not perform the services he claimed he did. He stated I referred it to their corporate compliance and left it at that.
The NHA was asked to provide the results of the therapy departments compliance investigation. He provided the following summary of the investigation on 07/25/24.
This is typed as written:
515174
Form Approved OMB
STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.
Building 515174 B.
Wing 07/25/2024
NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE
Complete Care at Oak Ridge LLC 1000 Association Drive Charleston, WV 25311
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.