Complete Care At Oak Ridge Llc

During an interview with Social Worker #75 on 07/24/24 at 2:18 PM, Social Worker #75 stated, PTA #98 came into her office and reported that Resident #12 stated she did not receive her therapy yesterday. (She could not recall the date of this interaction.) The social worker stated she went over to therapy immediately and asked Resident #12 about this.

She indicated the resident stated she did not receive therapy yesterday.

The social worker then asked the DOR for a print out of any therapy notes for the previous day and was given a note written by PT #102 indicating the resident was given therapy.

The social worker was then asked if Resident #12 was cognitively intact and she stated, She is she would remember if she got therapy the day before or not.

When asked if this allegation was reported she stated, No I took it to the Administrator who reported to the compliance officer at the therapy departments corporate office.

During an interview with the Nursing Home Administrator on 07/24/24 at 2:23 PM he confirmed he did not report this allegation. He stated, we didn't know if it was a documentation issue or if the PT did not perform the services he claimed he did. He stated I referred it to their corporate compliance and left it at that.

The NHA was asked to provide the results of the therapy departments compliance investigation. He provided the following summary of the investigation on 07/25/24.

This is typed as written:

515174

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 515174 B.

Wing 07/25/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Complete Care at Oak Ridge LLC 1000 Association Drive Charleston, WV 25311