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Complaint Investigation

Wood Aven Health And Rehabilitation

December 23, 2025 · Wausau, WI · 1821 N 4th Ave
Citations 1
CMS Rating 3/5
Beds 82
Provider ID 525503
Healthcare Facility
Wood Aven Health And Rehabilitation
Wausau, WI  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

Wood Aven Health and Rehabilitation in WAUSAU, WI — inspection on December 23, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0755
Pharmacy Service Deficiencies
Potential for More Than Minimal Harm

were not available for administration.

The DON said that she was not aware that R1 did not receive her scheduled Lyrica for two days.

The DON said that she would have followed up with the pharmacy and the physician to request an alternative medication equivalent to Lyrica.

The DON said that RN1 should have followed through with the pharmacy and notified the physician about R1's missing dose.

The DON said that the facility discontinued services with the pharmacy related to similar issues of not receiving medications in a timely manner and as of December 1, 2025, contracted with a new pharmacy.

The DON said that the facility did not have a written policy for the process by which a facility requests and obtains medication (acquiring medication).

Record review of the facility's policy titled, Medication Monitoring, implemented 11/24, indicated: 6.

Licensed nurses, with periodic oversight by nurse managers, shall: c.

Report refusals of medications, frequent holding of medications, or signs of adverse consequences of medications to the physician. d.

Reorder and crossmatch medications according to facility policy to assure accurate and adequate supply of medications. 9.

Each resident's medication regimen is reviewed by a licensed pharmacist at designated intervals and whenever changes in condition that could be related to medications are noted.

Irregularities are reported and addressed in accordance with facility policy for medication regimen reviews and addressing irregularities.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WAUSAU, WI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Wood Aven Health and Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.