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Complaint Investigation

Rivers Edge Nursing And Rehab

August 25, 2025 · Muscoda, WI · 1000 N. Wisconsin Ave.
Citations 6
CMS Rating 1/5
Beds 58
Provider ID 525321
Healthcare Facility
Rivers Edge Nursing And Rehab
Muscoda, WI  ·  View full profile →
Inspection Summary

Rivers Edge Nursing and Rehab in Muscoda, WI — inspection on August 25, 2025.

Found 6 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0609
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

considered potential abuse, NHA A stated, Yes.

When asked why she did not submit an initial abuse report to the State Survey Agency, NHA A stated that she investigated the allegation and could not substantiate the allegation, so she did not report it.The facility did not submit a report to the State Survey Agency.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/25/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Rivers Edge Nursing and Rehab

1000 N.

Wisconsin Ave.

Muscoda, WI 53573

SUMMARY STATEMENT OF DEFICIENCIES

The facility failed to complete a thorough investigation for the reported incident involving R4.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/25/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Rivers Edge Nursing and Rehab

1000 N.

Wisconsin Ave.

Muscoda, WI 53573

SUMMARY STATEMENT OF DEFICIENCIES

Left Thigh

jeopardy to resident health or safety

7/7/25: 3.2 x 0.7 x 0.5 tunnel

7/21/25: 0.5 x 0.5 x 0.1

7/14/25: 3.2 x 1.0 x 2.0

Left Shoulder 7/14/25: 2.5 X 1.5 Right Second Toe 7/14/25: 0.2 x 0.2 7/21/25: 0.5 x 0.3 Right Great Toe 7/14/25: 0.5 x 0.3 R5’s physician orders for wounds are as follows: 7/5/25 Wound Care Left Posterior Shoulder – Cleanse wound, and peri wound area with wound cleanser, pat dry; Paint wound with betadine; Leave OTA (open to air) – every day shift 7/5/25 Wound Care Right Foot – First/Second Toe – Cleanse wound with wound cleaner.

Pat dry; Paint with Betadine; Leave OTA (open to air) – every day shift 7/7/25 Wound Care Left Lateral Hip – Cleanse wound, and peri wound with wound cleanser.

Pat dry: Pack wound with iodoform gauze packing strips or sterile gauze FLUFFED; Cover with gauzed border dressing – island dressing - every day shift 7/31/25 Referral to wound care clinic. *Left hip wound with tunneling 8/8/25 Change wound dressing to 3x (times) week.

Cleanse wound and apply dressing such as Mepilex – every day shift Monday, Wednesday, Friday for wound care On 7/31/25 R5 was seen by a PA (Physician Assistant).

The PA documented Reason for visit: Advanced Directives Plans: Anemia, Multiple wounds,

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/25/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Rivers Edge Nursing and Rehab

1000 N.

Wisconsin Ave.

Muscoda, WI 53573

SUMMARY STATEMENT OF DEFICIENCIES

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility did not ensure adequate supervision and safety to prevent accidents from occurring for 1 of 12 sampled residents (R9). R9 voiced concern of being transferred with a Hoyer lift and only one staff present.

This is evidenced by: Facility policy titled, Transfer Status dated 1/2025, states in part: It is a policy to ensure safe, consistent, and resident-centered transfer practices for all long-term care residents, minimizing risk of injury to residents, staff, and visitors, while maintaining dignity and compliance .Hoyer Lift - A mechanical lift used when resident requires full or partial support.All mechanical lifts require the assistance of 2.

Example 1: R9 was admitted to the facility on [DATE] with diagnoses that include: Spina bifida, Type 2 Diabetes Mellitus without complications, asthma, chronic systolic (congestive) heart failure, and cardiomyopathy (heart muscle disease). R9's most recent Minimum Data Set (MDS) dated [DATE] indicates a staff assessment was conducted for a Brief Interview of Mental Status (BIMS).

Staff assessment indicated that R9's memory was OK.

Section GG of the MDS, states that R9 requires total dependence on staff for toileting, showering, and transfers. R9's Comprehensive Care Plan states, in part: Focus: I have a physical functioning deficit related to: mobility impairment, self care impairment, DX (diagnosis) spina bifida, DM (diabetes mellitus), asthma, OA (osteoarthritis), migraine, muscle weakness, TBI (traumatic brain injury) obesity, hx (history) falls.date initiated 9/26/2021.

Interventions: .Hoyer to Broda chair, ensure patient and staff safety. 2 assist.date initiated 12/9/24, revision on 5/1/2025. On 8/12/25 at 10:45 AM, Surveyor interviewed R9 and asked about her care at the facility. R9 stated sometimes only 1 CNA (Certified Nursing Assistant) uses the Hoyer lift with her and this happens on PM shift. R9 stated she knows there are supposed to be 2 people when using the lift. On 8/12/25 at 2:20 PM, Surveyor interviewed CNA C (Certified Nursing Assistant), who usually works PM shift, about transferring residents with a Hoyer lift.

Surveyor asked CNA C if he uses one or two staff with the Hoyer lift in this facility. CNA C indicated there's not always enough staff and stated he tries to have 2 people with a Hoyer transfer, tries to get help but can't, and sometimes he uses it alone. CNA C stated, It depends on the resident. We can use it with one or two.

Surveyor asked CNA C who he can transfer with the Hoyer alone and CNA C stated R9. CNA C indicated he has transferred R9 with the Hoyer alone. It is important to note R9's care plan states R9 is a Hoyer transfer with 2 assist and facility transfer policy states all transfers with a mechanical lift are to be with 2 people. On 8/13/25 at 1:38 PM, Surveyor interviewed DON B (Director of Nursing) and asked her if she expected staff to follow the transfer policy and follow resident care plans.

DON B stated yes, she expected staff to follow the facility policy for safe transfers using the Hoyer with two staff members and would expect staff to follow resident care plans. On 8/13/25 at 2:50 PM, Surveyor interviewed NHA A (Nursing Home Administrator) and asked her if she expected staff to follow facility policies regarding safe transfers. NHA A stated yes, she expected the policy to be followed for Hoyer transfers and that they should always have two staff members to assist when using the Hoyer.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/25/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Rivers Edge Nursing and Rehab

1000 N.

Wisconsin Ave.

Muscoda, WI 53573

SUMMARY STATEMENT OF DEFICIENCIES

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Surveyor observed RN J (Registered Nurse) administer the eighteen (18) medications above to R12.

This resulted in 18 medication errors due to timing (late administration).

Example 2R5's Physician Orders, signed 8/7/25, include, in part, the following medications:19.

Aspirin 81 mg (milligrams) - Give 1 tablet by mouth in the morning related to peripheral vascular disease R5's Medication Administration Record) indicates Aspirin is scheduled to be administered at 8:00 AM.20.

Divalproex ER (extended-release) 250 mg (milligrams) - Give 1 capsule by mouth in the morning related to depression. R5's MAR indicates Divalproex ER is scheduled to be administered at 8:00 AM.21.

Levetiracetam Oral tablet 500 mg - Give 2 tablets by mouth two times a day for seizuresR5's MAR indicates Levetiracetam is scheduled to be administered at 8:00 AM and 8:00 PM.22.

Potassium Chloride ER (extended release) - Give 2 capsules by mouth two times a day for K replacementR5's MAR indicates Potassium Chloride ER is scheduled to be administered at 8:00 AM and 5:00 PM. 23.

Sodium Chloride 1 gm (gram) - Give 1 tablet by mouth three times a day for supplement.R5's MAR indicates Sodium Chloride is scheduled to be administered at 8:00 AM, Noon, and 5:00 PM.24.

Lisinopril 20 mg - Give 1 tablet by mouth by mouth in the morning for hypertensionR5's MAR indicates Lisinopril is scheduled to be administered at 8:00 AM. On 8/13/25 at 11:00 AM, Surveyor observed RN J (Registered Nurse) administer the six (6) medications above to R5.

This resulted in 6 medication errors due to timing (late administration).On 8/14/25 at 12:00 PM, Surveyor spoke with DON B (Director of Nursing).

Surveyor informed DON B of the medication error rate of 100.00% due to late medication administration.

Surveyor asked DON B, if she expects staff to follow Physician orders. DON B stated, Yes.

Surveyor asked DON B, if a medication is scheduled to be administered at 7:00 AM, when would you expect staff to administer the medication. DON B stated, between 6:00 AM - 8:00 AM.

Surveyor asked DON B, if a medication is scheduled for 7:30 AM, when would you expect staff to administer the medication. DON B stated, 6:30 AM - 8:30 AM.

Surveyor asked DON B, if a medication is scheduled to be administered at 8:00 AM, when would you expect staff to administer the medication. DON B stated, between 7:00 AM - 9:00 AM. DON B stated, when medications are scheduled for a specific time on the MAR (Medication Administration Record) staff have 1 hour before and 1 hour after the scheduled time to administer the medication. DON B stated, R12 and R5's medications should be administered within 1 hour before and 1 hour after the scheduled time on the MAR.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/25/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Rivers Edge Nursing and Rehab

1000 N.

Wisconsin Ave.

Muscoda, WI 53573

SUMMARY STATEMENT OF DEFICIENCIES

Based on observation, interview, and record review, the facility did not ensure Residents are free of significant medication errors, for 1 of 2 residents reviewed for significant medication errors (R5).Surveyor observed RN J (Registered Nurse) crush R5's Divalproex (Depakote) extended- release and administered it to R5.

Evidenced by:The facility policy, entitled, Medication Administration, dated 3/1/19, states in part: Administer medication as ordered in accordance with manufacturer specifications.Crush medications as ordered. Do not crush medications with do not crush instructions.R5's Physician Orders, signed 8/7/25, include, in part, the following medication:Divalproex Sodium ER (Extended Release) Oral Tablet 24-hour 250 mg (milligrams) - Give 1 tablet by mouth in the morning for seizures.

Divalproex Sodium ER (Extended Release) Oral Tablet 24-hour 250 mg (milligrams) - Give 2 tablets by mouth in the evening for seizures. On 8/13/25 at 11:00 AM, Surveyor observed RN J (Registered Nurse) crush R5's Divalproex Extended-Release 250 mg tablet and administer it to R5. It is important to note, extended-release medications are not to be crushed.On 8/13/25 at 12:00 PM, Surveyor spoke with DON B (Director of Nursing).

Surveyor asked DON B, if she expects staff to follow Physician orders. DON B stated, Yes.

Surveyor asked DON B, is it acceptable for Divalproex extended release to be crushed. DON B stated, It should not be crushed or chewed.

Surveyor asked DON B if there is a physician order to crush R5's Divalproex. DON B reviewed R5's physician orders. DON B stated, R5 does not have a physician order to crush Divalproex extended release.

Surveyor asked DON B, is it acceptable for nurses to crush R5's Divalproex extended-release tablet. DON B stated, No. On 8/13/25 at 12:45 PM, DON B (Director of Nursing) stated, the MD (Medical Doctor) will order liquid Divalproex ER (extended release) for R5.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Muscoda, WI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Rivers Edge Nursing and Rehab or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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