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Complaint Investigation

Careview Health And Rehab Of Minocqua

October 23, 2025 · Minocqua, WI · 9969 Old Hwy 70 Rd
Citations 5
CMS Rating 1/5
Beds 72
Provider ID 525678
Healthcare Facility
Careview Health And Rehab Of Minocqua
Minocqua, WI  ·  View full profile →
Inspection Summary

CAREVIEW HEALTH AND REHAB OF MINOCQUA in MINOCQUA, WI — inspection on October 23, 2025.

Found 5 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0678
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

[BLS], revised [DATE], indicated: The facility's procedure for administering CPR shall incorporate the steps covered in the American Heart Association 2020 Guidelines for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care or facility BLS training material.

They include the following areas: 1.

Check victim for responsiveness, breathing and pulse. 2.

Shout for nearby help. 3.

Activate emergency response system via mobile device (if appropriate) or designate staff member to call 911, then call resident's Attending Physician and the resident's family. 4.

Call a code as designated by facility protocol. 5.

Send someone to get AED and emergency equipment. 6.

Check victim for pulse and respirations: No breathing, pulse not felt within 10 seconds, Start CPR .

Use AED as soon as it is available.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/23/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Careview Health and Rehab of Minocqua

9969 Old Hwy 70 Rd Minocqua, WI 54548

SUMMARY STATEMENT OF DEFICIENCIES

necessary to give intravenous fluids and electrolytes .

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/23/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Careview Health and Rehab of Minocqua

9969 Old Hwy 70 Rd Minocqua, WI 54548

SUMMARY STATEMENT OF DEFICIENCIES

8:03 AM, two hours and three minutes after the scheduled time10/02/25 11:00 AM doses were administered at 10:51 AM, two hours and 28 minutes after the previous doses10/03/25 6:00 AM doses were administered at 8:15 AM, two hours and 15 minutes after the scheduled time10/03/25 11:00 AM doses were administered at 11:01 AM, two hours and 46 minutes after the previous doses10/21/25 6:00 AM doses were administered at 8:37 AM, two hours and 37 minutes after the scheduled time10/21/25 11:00 AM doses were administered at 11:23 AM, two hours and 46 minutes after the previous doses10/22/25 6:00 AM doses were administered at 8:39 AM, two hours and 39 minutes after the scheduled time10/22/25 11:00 AM doses were administered at 10:55 AM, two hours and 16 minutes after the previous dosesDuring an observation on 10/21/25 at 11:20 AM, CMA1 administered medications to R5 to include:Buspirone 5 mg (11:00 AM) doseGabapentin 600 mg (11:00 AM) doseBoth medications were administered two hours and 43 minutes after the previous doses were documented as administered.During an interview on 10/21/25 at 12:35 PM, CMA1 said that medications could be administered one hour before or one hour after the scheduled time unless it was a medication scheduled once a day in the morning, then it could be administered between the hours of 6AM to 10AM. CMA1 stated she had not administered the early morning medications to R2 and R5 and denied reviewing the Medication Administration Record (MAR) for the time the last dose was given for a medication scheduled more than one time a day. CMA1 said that residents could have an adverse reaction if medications were given too close together.During an interview on 10/21/25 at 4:18 PM, the Assistant Director of Nursing (ADON)1 indicated there was a four-hour window to pass medications in the morning. ADON1 said that she audited charts the day after admission to ensure that medications were entered correctly per the admission orders. ADON1 stated she did not audit when medications were administered.

During an interview on 10/23/25 at 4:14 PM, the Director of Nursing (DON) stated the facility followed a liberalized medication administration timeframe that allowed flexibility when passing medications in convenient time windows, such as morning, midday, and evening.

The DON said that she was unsure how medications would be administered if a dose was scheduled for more than one time a day.

The DON said that the nurses were responsible for making sure that they passed medications following the time range schedule or as instructed on the MAR.

Record review of the facility's policy titled, Administering Medications, revised December 2009 indicated: Medications shall be administered in a safe and timely manner, and as prescribed. 3.

Medications must be administered in accordance with the orders, including any required time frame. 9.

Medications may not be prepared in advance and must be administered within one [1] hour of their prescribed time, unless otherwise specified [for example, before and after meal orders].

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/23/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Careview Health and Rehab of Minocqua

9969 Old Hwy 70 Rd Minocqua, WI 54548

SUMMARY STATEMENT OF DEFICIENCIES

Review of R1's Progress Notes located in the EMR under the Prog Note tab included electronic Medication Administration Record (eMAR) progress notes entered on 06/30/25 and 07/01/25 that indicated the Vancomycin was not available in the facility for administration to R1.

Additional documentation, dated 06/30/25, reflected communication with the pharmacy and the orders were refaxed on 06/30/25 and the pharmacy indicated that the medication would be delivered that night.Review of R1's June and July Medication Administration Record (MAR) located in the EMR under the Orders tab revealed vancomycin was not administered on 06/30/25 or 07/01/25.

The first dose of vancomycin was administered on 07/02/25.Review of R1's July Medication Admin Audit Report provided on paper by the facility reflected vancomycin intravenous solution 750 mg/150 ML was administered by Registered Nurse (RN)2 at 07/02/25 at 4:24 PM and on 07/03/25 at 4:57 PM via the PICC line to the right upper arm.During a phone interview on 10/20/25 at 2:45 PM, RN2 verified that she administered the medication on 07/02/25 and again on 07/03/25.

During an interview on 10/22/25 at 10:52 AM, nurse practitioner (NP)1 stated he was unaware of the missed doses of vancomycin. NP1 said that he entered an order on 07/01/25 for the pharmacy to schedule a vancomycin trough for dose monitoring.

The NP said that he expected to be informed about a late/missed dose so that he could make changes as needed.

The NP said that if he had been aware, he would have inquired as to why the delay, written a prescription for a local pharmacy if the facility pharmacy did not have the medication available or could not deliver it, and he would have added more days onto the length of treatment.

Record review of the facility's policy titled, Administering Medications, revised December 2009 indicated: Medications shall be administered in a safe and timely manner, and as prescribed. 3.

Medications must be administered in accordance with the orders, including any required time frame. 9.

Medications may not be prepared in advance and must be administered within one (1) hour of their prescribed time, unless otherwise specified (for example, before and after meal orders).

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/23/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Careview Health and Rehab of Minocqua

9969 Old Hwy 70 Rd Minocqua, WI 54548

SUMMARY STATEMENT OF DEFICIENCIES

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Review of the facility's policy titled, Quality Assessment and Assurance Plan, revised [DATE], indicated: The primary purposes of the Quality Assessment and Assurance Plan are:

  • To provide a means to identify and resolve present and potential negative outcomes related to resident
  • care and safety . 3. To provide a structure and process to correct identified quality deficiencies . 4. To establish and implement plans to correct deficiencies, and to monitor the effects of these action plans on resident outcome.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in MINOCQUA, WI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CAREVIEW HEALTH AND REHAB OF MINOCQUA or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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