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HIGHLANDS AT NEWCASTLE PL

πŸ“ 12600 N PORT WASHINGTON RD #300, mequon, WI 53092 πŸ“ž 2623878850 πŸ›οΈ 47 beds

Overall Rating

⭐⭐⭐
3/5

Health Inspection

⭐⭐
2/5

Staffing

⭐⭐⭐⭐
4/5

Quality Measures

⭐⭐⭐⭐
4/5

Inspection History Overview

49
Total Violations
7 years of data
$30,907
Total Fines
4 penalties
7
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 9 violations

Tag 0607 E Feb 26, 2025

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Apr 4, 2025
Tag 0684 D Feb 26, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Apr 4, 2025
Tag 0689 D Feb 26, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Apr 4, 2025
Tag 0694 D Feb 26, 2025

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

βœ“ Corrected: Apr 4, 2025
Tag 0812 F Feb 26, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Apr 4, 2025
Tag 0880 D Feb 26, 2025

Provide and implement an infection prevention and control program.

βœ“ Corrected: Apr 4, 2025
Tag 0883 E Feb 26, 2025

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: Apr 4, 2025
Tag 0609 D Jan 9, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Feb 7, 2025
Tag 0610 D Jan 9, 2025

Respond appropriately to all alleged violations.

βœ“ Corrected: Feb 7, 2025

2024 10 violations

Tag 0607 D May 29, 2024

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Jun 25, 2024
Tag 0684 D May 29, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jun 25, 2024
Tag 0689 D May 29, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jun 25, 2024
Tag 0755 D May 29, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Jun 25, 2024
Tag 0757 D May 29, 2024

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Jun 25, 2024
Tag 0600 D Apr 23, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: May 23, 2024
Tag 0609 E Apr 23, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: May 23, 2024
Tag 0610 E Apr 23, 2024

Respond appropriately to all alleged violations.

βœ“ Corrected: May 23, 2024
Tag 0626 D Feb 28, 2024

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Tag 0740 D Feb 28, 2024

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

2023 10 violations

Tag 0552 D Dec 13, 2023

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Jan 5, 2024
Tag 0607 D Dec 13, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Jan 5, 2024
Tag 0623 D Dec 13, 2023

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Jan 5, 2024
Tag 0625 D Dec 13, 2023

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Jan 5, 2024
Tag 0689 D Dec 13, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 5, 2024
Tag 0756 D Dec 13, 2023

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Jan 5, 2024
Tag 0757 D Dec 13, 2023

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Jan 5, 2024
Tag 0804 D Dec 13, 2023

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Jan 5, 2024
Tag 0812 F Dec 13, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jan 5, 2024
Tag 0880 E Dec 13, 2023

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jan 5, 2024

2022 2 violations

Tag 0812 F Oct 27, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Nov 17, 2022
Tag 0814 C Oct 27, 2022

Dispose of garbage and refuse properly.

βœ“ Corrected: Nov 17, 2022

2021 2 violations

Tag 0609 D Aug 5, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Sep 3, 2021
Tag 0880 D Aug 5, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 9, 2021

2019 8 violations

Tag 0656 D Sep 30, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Oct 30, 2019
Tag 0686 D Sep 30, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Oct 30, 2019
Tag 0689 D Sep 30, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 30, 2019
Tag 0690 D Sep 30, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Oct 30, 2019
Tag 0758 D Sep 30, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Oct 30, 2019
Tag 0585 D Feb 28, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Mar 27, 2019
Tag 0609 D Feb 28, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Mar 27, 2019
Tag 0610 D Feb 28, 2019

Respond appropriately to all alleged violations.

βœ“ Corrected: Mar 27, 2019

2018 8 violations

Tag 0686 G Jun 5, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jul 15, 2018
Tag 0804 D Jun 5, 2018

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Jul 15, 2018
Tag 0812 F Jun 5, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jul 15, 2018
Tag 0580 D Feb 26, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Apr 10, 2018
Tag 0602 E Feb 26, 2018

Protect each resident from the wrongful use of the resident's belongings or money.

βœ“ Corrected: Apr 10, 2018
Tag 0609 D Feb 26, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Apr 10, 2018
Tag 0610 D Feb 26, 2018

Respond appropriately to all alleged violations.

βœ“ Corrected: Apr 10, 2018
Tag 0689 G Feb 26, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Apr 10, 2018

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $1,316

$1,316
Fine
March 21, 2022
Average: $1,316 | Range: $1,316 - $1,316

2021 2 penalties totaling $1,638

$983
Fine
August 2, 2021
$655
Fine
July 26, 2021
Average: $819 | Range: $655 - $983

2018 1 penalties totaling $27,953

$27,953
Fine
June 5, 2018
Average: $27,953 | Range: $27,953 - $27,953

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

May 29, 2024
0.00

Health

April 23, 2024
0.00

Health

February 28, 2024
0.00

Health

December 13, 2023
0.00

Health

October 27, 2022
0.00

Health

August 5, 2021
0.00

Health

September 30, 2019
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
525668
525668
2623878850
Ozaukee

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Individual