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Complaint Investigation

Hillview Health Care Ctr

Inspection Date: December 1, 2025
Total Violations 1
Facility ID 525426
Location LA CROSSE, WI
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Inspection Findings

F-Tag F0880

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0880 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many

FORM CMS-2567 (02/99) Previous Versions Obsolete

around but did not clean.During an interview on 10/21/25 at 3:38 PM, the Supportive Systems Manager (SSM) said staff have been using only water to mop resident rooms. She said they have found a cleaning and disinfecting product that will be here tomorrow. When staff cleaned, they were to use a hydrogen wipe, then mop it with water. She said the facility had new floors and required a product with a low pH, but did not feel the floors necessarily needed to be disinfected. She spoke with the flooring manufacturer, who said you don't need to disinfect the flooring. During an interview on 10/21/25 at 4:15 PM, the Director of Nursing (DON) said it was not appropriate just to use water to clean the floors because it did not kill germs. She said she expected staff to use detergent and then sanitize the floors after cleaning.

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📋 Inspection Summary

HILLVIEW HEALTH CARE CTR in LA CROSSE, WI inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LA CROSSE, WI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HILLVIEW HEALTH CARE CTR or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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