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Symphony Of Glendale

📍 6263 N Green Bay Ave, Glendale, WI 53209 📞 (414) 351-0543 🛏️ 94 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 2 penalties totaling $51,900

$51,900
Oct 5, 2022

Fine

$0
Oct 5, 2022

Payment Denial

2021 4 penalties totaling $139,214

$975
Aug 30, 2021

Fine

$650
Aug 16, 2021

Fine

$32,078
Jul 13, 2021

Fine

$105,511
Mar 31, 2021

Fine

2020 1 penalties totaling $17,078

$17,078
Sep 2, 2020

Fine

2019 1 penalties totaling $195,879

$195,879
May 28, 2019

Fine

2018 2 penalties totaling $62,370

$62,370
Mar 29, 2018

Fine

$0
Mar 29, 2018

Payment Denial

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Health Violations by Year

2024 6 violations

Tag 0755 D Jun 7, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jul 5, 2024
Tag 0804 D Jun 7, 2024

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Jul 5, 2024
Tag 0684 D Feb 5, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Feb 24, 2024
Tag 0689 D Feb 5, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 24, 2024
Tag 0761 E Feb 5, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Feb 24, 2024
Tag 0812 E Feb 5, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Feb 24, 2024

2023 2 violations

Tag 0689 G Nov 29, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 26, 2023
Tag 0804 E Nov 29, 2023

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Dec 26, 2023
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2022 14 violations

Tag 0558 D Oct 24, 2022

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Nov 18, 2022
Tag 0623 C Oct 24, 2022

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Nov 18, 2022
Tag 0625 C Oct 24, 2022

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

✓ Corrected: Nov 18, 2022
Tag 0684 D Oct 24, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Nov 18, 2022
Tag 0686 J Oct 24, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Nov 18, 2022
Tag 0689 D Oct 24, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Nov 18, 2022
Tag 0693 D Oct 24, 2022

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Nov 18, 2022
Tag 0757 D Oct 24, 2022

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Nov 18, 2022
Tag 0758 D Oct 24, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Nov 18, 2022
Tag 0880 D Oct 24, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 18, 2022
Tag 0558 D Oct 5, 2022

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Nov 18, 2022
Tag 0686 D Oct 5, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Nov 18, 2022
Tag 0880 D Oct 5, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 18, 2022
Tag 0919 E Oct 5, 2022

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: Nov 18, 2022

2021 9 violations

Tag 0684 D Jul 13, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Aug 11, 2021
Tag 0686 G Jul 13, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Aug 11, 2021
Tag 0688 D Jul 13, 2021

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Aug 11, 2021
Tag 0689 D Jul 13, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 11, 2021
Tag 0698 D Jul 13, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Aug 11, 2021
Tag 0880 E Jul 13, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 11, 2021
Tag 0688 D Apr 20, 2021

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Apr 24, 2021
Tag 0698 D Apr 20, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Apr 24, 2021
Tag 0692 J Mar 31, 2021

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Apr 24, 2021
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2020 2 violations

Tag 0610 D Sep 2, 2020

Respond appropriately to all alleged violations.

✓ Corrected: Sep 21, 2020
Tag 0689 G Sep 2, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Sep 21, 2020

2019 24 violations

Tag 0690 D Dec 10, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Dec 30, 2019
Tag 0607 E Oct 23, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Nov 8, 2019
Tag 0729 E Oct 23, 2019

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

✓ Corrected: Nov 8, 2019
Tag 0578 D May 28, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jul 10, 2019
Tag 0583 D May 28, 2019

Keep residents' personal and medical records private and confidential.

✓ Corrected: Jul 10, 2019
Tag 0584 E May 28, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jul 10, 2019
Tag 0585 E May 28, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Jul 10, 2019
Tag 0609 D May 28, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jul 10, 2019
Tag 0676 D May 28, 2019

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: Jul 10, 2019
Tag 0677 D May 28, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jul 10, 2019
Tag 0679 D May 28, 2019

Provide activities to meet all resident's needs.

✓ Corrected: Jul 10, 2019
Tag 0686 J May 28, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jul 10, 2019
Tag 0688 D May 28, 2019

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Jul 10, 2019
Tag 0689 E May 28, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 10, 2019
Tag 0690 E May 28, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jul 10, 2019
Tag 0692 D May 28, 2019

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jul 10, 2019
Tag 0693 D May 28, 2019

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Jul 10, 2019
Tag 0700 D May 28, 2019

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Jul 10, 2019
Tag 0725 F May 28, 2019

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Jul 10, 2019
Tag 0758 D May 28, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jul 10, 2019
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2018 11 violations

Tag 0686 G May 10, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jun 6, 2018
Tag 0656 D Mar 29, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 10, 2018
Tag 0686 G Mar 29, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jun 6, 2018
Tag 0689 E Mar 29, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 10, 2018
Tag 0692 D Mar 29, 2018

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: May 10, 2018
Tag 0700 D Mar 29, 2018

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: May 10, 2018
Tag 0730 D Mar 29, 2018

Observe each nurse aide's job performance and give regular training.

✓ Corrected: May 10, 2018
Tag 0744 D Mar 29, 2018

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: May 10, 2018
Tag 0755 D Mar 29, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 10, 2018
Tag 0756 D Mar 29, 2018

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: May 10, 2018
Tag 0758 D Mar 29, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: May 10, 2018

2017 10 violations

Tag 0164 D Feb 9, 2017

Keep residents' personal and medical records private and confidential.

✓ Corrected: Apr 7, 2017
Tag 0166 E Feb 9, 2017

Try to resolve each resident's complaints quickly.

✓ Corrected: Apr 7, 2017
Tag 0246 D Feb 9, 2017

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Apr 7, 2017
Tag 0309 G Feb 9, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Apr 7, 2017
Tag 0314 G Feb 9, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

✓ Corrected: Apr 7, 2017
Tag 0323 G Feb 9, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Apr 7, 2017
Tag 0329 D Feb 9, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

✓ Corrected: Apr 7, 2017
Tag 0332 D Feb 9, 2017

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

✓ Corrected: Apr 7, 2017
Tag 0371 F Feb 9, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Apr 7, 2017
Tag 0514 D Feb 9, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

✓ Corrected: Apr 7, 2017
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