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Complaint Investigation

Evansville Manor Nursing And Rehab, Llc

September 17, 2025 · Evansville, WI · 470 Garfield Ave
Citations 2
CMS Rating 1/5
Beds 71
Provider ID 525418
Healthcare Facility
Evansville Manor Nursing And Rehab, Llc
Evansville, WI  ·  View full profile →
Inspection Summary

EVANSVILLE MANOR NURSING AND REHAB, LLC in EVANSVILLE, WI — inspection on September 17, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0684
Quality of Life and Care Deficiencies
Actual Harm

yes and that she instructed staff to reach out to R2's psychiatric team with any changes in mentation and vital signs.

Surveyor asked NP C if she would expect facility staff to update the provider when R2 had a change in condition on 8/26/25 including increased blood pressure and heart rate, decreased oxygen level, and was hard to wake, NP C stated that she had no idea that situation had occurred and she would have expected facility staff to report it, and that she would have sent her to the ER.R2 had a change of condition after receiving the incorrect dose of Clozapine. NP C requested close monitoring the facility failed to do complete ongoing comprehensive assessments of R2 despite changes in level of alertness and vital signs.

R2 was sent to the hospital due to accidental overdose of Clozapine.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/17/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Evansville Manor Nursing and Rehab, LLC

470 Garfield Ave Evansville, WI 53536

SUMMARY STATEMENT OF DEFICIENCIES

Based on observation, interview, and record review, the facility did not provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 1 of 4 residents (R5) reviewed for medications.R5 has medications that should not be crushed prior to administration. R5 received those medications crushed. R5 received an enteric coated medication when the medication should have been in a chewable form.

This is evidenced by: The facility's policy Medication Error, dated 5/14/21, includes: All medication errors and drug reactions will be reported promptly to the licensed nurse, the attending physician, and will be documented according to established procedures.

Medication error is defined as the preparation or administration of medications or biological that is not in accordance with the prescriber's orders, manufacturer specifications regarding the preparation and administration of the medication or biological and/or accepted professional standards for medication or biological administration. A detailed account of the error will be recorded on an incident report.

Such documentation must include, but is not limited to: a.

Time and date of the incident b.

Name, strength, and dosage of medication administrated c.

Resident's reaction to the medication d.

Condition of the resident e.

Any treatment administered f.

Date and time the physician was notified and what instructions were given.

The facility's Medications Not To Be Crushed form, dated 2002, includes: Aspirin enteric coated, Guaifenesin extended release, Bupropion extended release, Finasteride, Tamsulosin, and Omeprazole.Example 1On 10/30/25 at 8:30 AM, Surveyor observed LPN D (Licensed Practical Nurse) prepare R5's medications.

Surveyor observed LPN D take an Aspirin enteric coated 81 mg tab out of the stock container and place it in the medication cup. LPN D placed Bupropion HCL ER (XL) 300 mg tablet, Finasteride 5 mg tablet, and Guaifenesin ER 600 mg tablet into the medication cup. LPN D proceeded to crush these medications. LPN D placed Omeprazole 20 mg capsule and Tamsulosin 0.4 mg capsule into another medication cup. LPN D opened both capsules and placed the medication inside the capsules into the medication cup with the other crushed medications. LPN D administered these medications to R5.

Surveyor interviewed LPN D regarding the crushed medications.

LPN D indicated she can crush and administer these medications because R5 has an order for crushed medications.Of note, R5 does not have a physician order to crush medications. R5's physician orders, printed 10/30/25, include:Aspirin Low Dose Oral Tablet Chewable 81 mg (milligrams) Bupropion HCL ER (extended release) (XL) Oral tablet extended release 24 hour 300 mg. DO NOT CRUSHFinasteride oral tablet 5 mg.DO NOT CRUSHGuaifenesin ER oral tablet extended release 12 hour 600 MGOmeprazole oral capsule delayed release 20 mg.DO NOT CRUSHTamsulosin GCL (Glyceryl trinitrate ) oral capsule 0.4 mg.CAPSULES SHOULD BE SWALLOWED WHOLE-DO NOT CRUSH, CHEW OR OPENOn 10/30/25 at 9:56 AM, Surveyor interviewed LPN E regarding medication errors. LPN E indicated crushing a medication that should not be crushed is a medication error. LPN E indicated given a medication that is enteric coated when the order is for a chewable is a medication error.On 10/30/25 at 10:03 AM, Surveyor interviewed RN F (Registered Nurse) regarding medication errors. RN F indicated crushing extended-release medications is a medication error. RN F indicated opening capsules that should not be opened and dispensing the medication from inside is considered a medication error.On 10/30/25 at 11:39 AM, Surveyor interviewed DON B (Director of Nursing) regarding medication errors. DON B indicated crushing medications that are extended release is a medication error. DON B indicated extended-release medications should not be crushed. DON B indicated capsules should not be opened unless there is an order to open them.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in EVANSVILLE, WI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from EVANSVILLE MANOR NURSING AND REHAB, LLC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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