Skip to main content
Complaint Investigation

Greentree Health And Rehabilitation Center

October 9, 2025 · Clintonville, WI · 70 Greentree Rd
Citations 2
CMS Rating 2/5
Beds 50
Provider ID 525348
Healthcare Facility
Greentree Health And Rehabilitation Center
Clintonville, WI  ·  View full profile →
Inspection Summary

Greentree Health and Rehabilitation Center in Clintonville, WI — inspection on October 9, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Advertisement

Inspection Findings

FF0609
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

Review of a Misconduct Incident Report provided by the facility, dated 7/30/25 at 2:36 AM, indicated that while investigating an incident between R1 and R2 on 7/24/25 at approximately 3:55 PM, the facility discovered another incident that occurred that morning at approximately 6:30 AM.

The incident was witnessed by staff but not reported.

During an interview on 10/9/25 at 11:28 AM, Licensed Practical Nurse (LPN)1 stated on the morning of 7/24/25 at approximately 6:30 AM, R2 was tearful when another staff informed LPN1 they saw R1 pinch R2's ear. LPN1 said R1 put R1's arms around R2's neck and pulled R2 toward R1.

When R2 became upset about the interaction, R1 pinched R2's ear. LPN1 stated LPN1 observed R2 who appeared upset and did not want the interaction to occur. LPN1 stated the residents were separated, however, LPN1 did not report the abuse it until it happened again that afternoon. LPN1 agreed LPN1 should have reported the first occurrence which may have prevented the second occurrence.

During an interview on 10/9/25 at 1:13 PM, the Director of Nursing (DON) stated staff should have reported the incident that occurred on the morning of 7/24/25.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/09/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Greentree Health and Rehabilitation Center

70 Greentree Rd Clintonville, WI 54929

SUMMARY STATEMENT OF DEFICIENCIES

Review of R1's State of Wisconsin Department of Human Services Pre-admission Screening and Resident Review (PASARR) Level I Screen, dated 3/24/24, indicated R1 did not meet the criteria for Level II because R1 did not meet the criteria for sections two and three.Review of R1's Psychiatric Evaluation, dated 7/23/25, indicated R1 was evaluated due to behaviors including self-injurious behavior and hitting and pinching others.

The evaluation contained recommendations to increase divalproex (anticonvulsant medication) and quetiapine (antipsychotic medication) and evaluate the appropriateness of R1's current level of care.

Review of Progress Notes between May 2025 and October 2025 indicated R1 had 16 documented incidents of self-harm, 11 incidents of aggression toward staff, 4 incidents involving other residents, and 9 incidents of different behaviors.

During an interview on 10/9/25 at 2:09 PM, the Social Services Director (SSD) was aware of R1's increase in behaviors, however, it did not occur to her to check if R1 needed a PASARR Level II referral.

During an interview on 10/9/25 at 1:13 PM, the Director of Nursing (DON) stated she attended R1's July psych meeting.

The DON stated the facility was aware of R1's behaviors, had been trying to address them, and was in the process of finding alternate placement for R1.

The DON was unsure of the PASARR process.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Clintonville, WI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Greentree Health and Rehabilitation Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

Advertisement