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Complaint Investigation

Alderwood Manor

September 12, 2025 · Spokane, WA · 3600 East Hartson Avenue
Citations 1
CMS Rating 3/5
Beds 85
Provider ID 505257
Healthcare Facility
Alderwood Manor
Spokane, WA  ·  View full profile →
Inspection Summary

ALDERWOOD MANOR in SPOKANE, WA — inspection on September 12, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0684
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

wound nurse was not available.

Staff F stated they had not observed the resident's wound but stated the resident had developed an infection.

Staff F said if there was a concern with a surgical wound, staff contacted the surgeon.On 09/04/2025 at 1:50 PM, Staff C, Director of Nursing (DNS), stated when Resident 1 had their initial surgery and then amputation of their hand, they were being trained as the DNS.

Staff C stated the facility did not do wound observation forms for surgical incisions; the surgeons would be the ones to monitor and follow up on the residents.

Staff C stated the policy had since changed. On 09/12/2025 at 2:30 PM, Staff D, RN stated they had just started to work at the facility when Resident 1 had their hand surgery.

Staff D remembered they were alerted to Resident 1's hand wound when they came to work but could not recall what the wound looked like.

Staff D said they did do wound care on the resident's hand and if there was any abnormality, they would have documented it in the progress notes. On 09/12/2025 at 2:45 PM, Staff E, Licensed Nurse (LN), stated they would do wound care for Resident 1 if it had not been done on dayshift.

Staff E recalled the resident was picky about the wound care if they had a follow up visit to the surgeon the following day.

The resident would refuse the dressing to be changed because they preferred the surgeon do it.

Staff E did not recall the resident had a blister on their hand and could not recall how the resident's wound appeared.

Reference: WAC 388-97-1060(1)

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SPOKANE, WA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ALDERWOOD MANOR or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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