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Complaint Investigation

Caroline Kline Galland Home

May 28, 2026 · Seattle, WA · 7500 Seward Park Avenue South
Citations 1
CMS Rating 3/5
Beds 205
Provider ID 505442
Healthcare Facility
Caroline Kline Galland Home
Seattle, WA  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

CAROLINE KLINE GALLAND HOME in SEATTLE, WA — inspection on May 28, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0851
Administration Deficiencies

and other verifiable and auditable data.

accurate direct care staffing information to the Centers for Medicare and Medicaid Services (CMS - a

1, 2025 to December 31, 2025) reviewed for Payroll Based Journal (PBJ - mandatory reporting of staffing information based on payroll data) submission.

This failure affected the accuracy of Nursing Home (NH) staffing level data collected by CMS and had the potential to impact the provision of resident care and services.

Findings included.

Review of the facility's 02/06/2026 CMS PBJ - Upload Data File confirmation page showed the data file was sent by the facility to CMS on 02/06/2026 at 12:50 PM.

The confirmation page showed the submission was received and would be checked for errors within 24 hours.

The confirmation page provided a reminder that the facility should check back for a system generated PBJ Final File Validation Report within 24 hours to verify the quarterly PBJ data was reflected in the CMS records.

Instructions and links to check the status were provided on the confirmation page.

Review of the 02/06/2026 CMS Submission Report - PBJ Submitter Final File Validation Report showed the facility electronically submitted the required data on 02/06/2026 at 12:50:44 PM and the processing completion time showed completed on 02/06/2026 at 12:51:23 PM.

The validation report showed one employee's hours needed correction.

The validation report showed a status of File Rejected.

Review of the Certification and Survey Provider Enhanced Reports (CASPER) PBJ Data Report showed the facility failed to submit data for Quarter 4 (October 1, 2025 - December 31, 2025) and the facility triggered a one-star staffing ratingIn an interview and record review, on 05/28/2026 at 10:12 AM, with Staff A (Administrator) and Staff B (Chief Financial Officer) showed the facility's Upload Data File confirmation page and the PBJ Submitter Final File Validation Report for Q4 2025 and stated the data the facility submitted on time was rejected.

Staff A stated the staff who submitted the file was new to their position and were not aware that they were required to complete a post-submission verification step to ensure CMS accepted the data submitted by the facility or if it was returned for errors.

Staff A stated there was no notification, such as an email or an error message, from CMS that there were questions or errors in the data submitted.

Staff B stated the facility was not aware of the rejected file until 04/22/2026 when a letter was received in the mail from CMS.

Staff B stated they tried to resubmit the data after the letter was received, but it was too late for Q4 data to be submitted to CMS.REFERENCE: WAC 388-97-1090.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SEATTLE, WA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CAROLINE KLINE GALLAND HOME or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.