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Complaint Investigation

Life Care Center Of Richland

August 12, 2025 · Richland, WA · 44 Goethals Drive
Citations 1
CMS Rating 3/5
Beds 104
Provider ID 505070
Healthcare Facility
Life Care Center Of Richland
Richland, WA  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

LIFE CARE CENTER OF RICHLAND in RICHLAND, WA — inspection on August 12, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0689
Quality of Life and Care Deficiencies

During an interview on 08/11/2025 at 2:27 PM, Staff C stated they were driving home after leaving work at 3:00 PM on 08/02/2025 and saw Resident 1 walking on the sidewalk.

They stated Resident 1 was hot, breathing heavy, and sweating.

Staff C stated they opened their car door and Resident 1 got in and asked, are we going to Seattle? Staff C returned Resident 1 to the facility, took them to their room, and provided cool water.

They stated they informed Staff E, Registered Nurse, who was unaware that Resident 1 had left the facility.

During an interview on 08/12/2025 at 1:17 PM, Staff B, Director of Nursing, stated Resident 1 had been assessed and identified as an elopement risk on admission.

There were care plan interventions in place to prevent elopement.

They stated Staff D, who was a new employee, had seen Resident 1 at the exit door, checked on them, and was told they wanted to go for a walk.

Staff D opened the door for Resident 1.

Staff B stated the protocol would have been for Staff D to assess the situation, not enter the key code to disarm the door alarm, check the elopement binder and with their trainer before allowing any resident to exit the facility.

During an interview on 08/12/2025 at 1:42 PM, Staff A, Administrator, stated all employees needed to be aware of who the elopement risks were, including the new hires.

They stated they expected the new hires to shadow their trainer and were unsure why Staff D was not with their trainer at the time of the elopement.

Staff A stated the prevention of elopements included improving staff education and awareness.

Reference: WAC 388-97-1060(3)(g) This is a repeat deficiency from the Statement of Deficiencies dated 12/05/2024 and 03/12/2025.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in RICHLAND, WA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from LIFE CARE CENTER OF RICHLAND or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.