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Complaint Investigation

Avalon Health & Rehabilitation Center - Pasco

December 23, 2025 · Pasco, WA · 2004 N 22nd Avenue
Citations 2
CMS Rating 1/5
Beds 108
Provider ID 505126
Healthcare Facility
Avalon Health & Rehabilitation Center - Pasco
Pasco, WA  ·  View full profile →
Inspection Summary

AVALON HEALTH & REHABILITATION CENTER - PASCO in PASCO, WA — inspection on December 23, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0607
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

During a concurrent observation and interview on 12/23/2025 at 11:52 PM, Staff B, Scheduling Coordinator, presented a BGC authorization form that was completed by Staff C and dated 07/08/2024.

Staff B stated they thought that was the actual BGC.

After reviewing the form, Staff B stated that was not the completed BGC.

They stated they were aware that all staff were required to have an approved BGC prior to working unsupervised with residents, including agency-contracted staff.

They stated, I missed this and I own it (the failure to complete the BGC).

During a concurrent follow-up observation and interview on 12/23/2025 at 12:14 PM, Staff B stated there were an additional five agency licensed nurses working at the facility.

Staff B presented an additional four BGC authorization forms for Staff D, dated 09/15/2025, Staff E, dated 12/09/2025, Staff F, dated 08/21/2025, and Staff G, dated 10/03/1982 (Staff A, Administrator clarified the date to be 10/03/2025 on 12/23/2025 at 12:44 PM).

Staff B stated the BGC authorization forms were the same as the other (Staff C's) and all staff needed to have the required BGC prior to working.

During an interview on 12/23/2025 at 3:03 PM, Staff A stated the process for screening potential staff included completing a BGC with clearance, prior to the new hire working unsupervised with residents.

They stated if a secondary review was indicated, it also needed to be completed prior to their start date.

Staff B stated the process was not followed for BGCs.

Reference: WAC 388-97-0640(2)(a)(b)

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

12/23/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Avalon Health & Rehabilitation Center - Pasco

2004 N 22nd Avenue Pasco, WA 99301

SUMMARY STATEMENT OF DEFICIENCIES

During an interview on 12/23/2025 at 10:03 AM, Staff H, Nursing Assistant, stated they charted (documented) when a resident had a bowel movement in the medical record.

Staff H stated they did not tell the nurses when residents did not have bowel movements, they only charted in the record.

During an interview on 12/23/2025 at 10:07 AM, Staff B, Registered Nurse (RN), stated they checked the bowel movement list at the start of their shift.

They stated they received an alert on their computer when a resident had gone for three days without a bowel movement.

Staff B stated once a resident had gone three days without a bowel movement, they would start the bowel protocol.

Staff B stated the orders showed which medication to administer first and then they followed the protocol for additional medications.

Staff B stated the bowel protocol was located at the nurse's station in the standing orders book.

They stated if there was a concern that a resident was not having bowel movements, they would complete an assessment and document that.

During an interview on 12/23/2025 at 10:37 AM, Staff I, RN, stated the process for monitoring bowel movements included reviewing the clinical dashboard (bowel movement list) at the start of their shift.

They stated the system would alert staff after a resident had three days without a bowel movement.

Staff I stated they would administer Milk of Magnesia (a medication used to relieve constipation), then the evening shift would follow the protocol.

Staff I stated they used their own protocol/paper tracking system for bowel movements.

They stated they also asked the alert/orientated residents about their bowel movements, and if a resident was not able to respond, they would do a bowel assessment and ask the NA's if the resident had a bowel movement.

Staff I stated standing orders for the bowel protocol were entered into the system upon admission to the facility.

Staff I stated there should be standing orders and/or a protocol in the standing orders notebook. An observation on 12/23/2025 at 10:29 AM, showed two notebooks at the nurse's station labeled Standing Orders.

Review of the contents of the notebooks showed there were no standing orders or bowel protocol indicating which medications to use or when to initiate the medications.

During an interview on 12/23/2025 at 3:03 PM, Staff A, Administrator, stated the facility should have a protocol that was clearly defined for bowel management that was signed by the provider.

Staff A agreed there was not a defined process/protocol for bowel management.

Reference: WAC 388-97-1060(1)

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PASCO, WA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from AVALON HEALTH & REHABILITATION CENTER - PASCO or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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