SENTARA NURSING AND REHAB CENTER-WINDERMERE

πŸ“ 1604 OLD DONATION PKWY, virginia-beach, VA 23454 πŸ“ž 7574963939 πŸ›οΈ 90 beds

Overall Rating

⭐
1/5

Health Inspection

⭐
1/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐⭐⭐
3/5

Inspection History Overview

70
Total Violations
7 years of data
$113,430
Total Fines
7 penalties
5
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 1 violations

Tag 0755 E Jun 2, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: May 31, 2023

2022 2 violations

Tag 0600 G Jun 23, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Jun 23, 2022
Tag 0684 G Jun 23, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jun 23, 2022

2021 16 violations

Tag 0550 D Jul 8, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Tag 0551 D Jul 8, 2021

Give the resident's representative the ability to exercise the resident's rights.

Tag 0558 D Jul 8, 2021

Reasonably accommodate the needs and preferences of each resident.

Tag 0563 D Jul 8, 2021

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

βœ“ Corrected: Nov 4, 2021
Tag 0578 E Jul 8, 2021

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Tag 0622 D Jul 8, 2021

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Tag 0657 D Jul 8, 2021

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Tag 0676 D Jul 8, 2021

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Tag 0677 E Jul 8, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

Tag 0684 D Jul 8, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Oct 1, 2021
Tag 0686 G Jul 8, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Tag 0689 D Jul 8, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Tag 0695 D Jul 8, 2021

Provide safe and appropriate respiratory care for a resident when needed.

Tag 0791 D Jul 8, 2021

Provide or obtain dental services for each resident.

Tag 0812 F Jul 8, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Nov 4, 2021
Tag 0842 D Jul 8, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2020 4 violations

Tag 0880 E Dec 11, 2020

Provide and implement an infection prevention and control program.

Tag 0552 D Sep 25, 2020

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Oct 30, 2020
Tag 0676 E Sep 25, 2020

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

βœ“ Corrected: Oct 30, 2020
Tag 0880 D Sep 25, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Oct 30, 2020

2019 24 violations

Tag 0584 D Nov 14, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Dec 27, 2019
Tag 0600 D Nov 14, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Dec 27, 2019
Tag 0607 D Nov 14, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Dec 27, 2019
Tag 0609 D Nov 14, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Dec 27, 2019
Tag 0622 E Nov 14, 2019

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Dec 27, 2019
Tag 0625 E Nov 14, 2019

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Dec 27, 2019
Tag 0640 B Nov 14, 2019

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

βœ“ Corrected: Dec 27, 2019
Tag 0641 D Nov 14, 2019

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Dec 27, 2019
Tag 0656 E Nov 14, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Dec 27, 2019
Tag 0657 D Nov 14, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Dec 27, 2019
Tag 0677 D Nov 14, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Dec 27, 2019
Tag 0687 D Nov 14, 2019

Provide appropriate foot care.

βœ“ Corrected: Dec 27, 2019
Tag 0688 D Nov 14, 2019

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Dec 27, 2019
Tag 0758 D Nov 14, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Dec 27, 2019
Tag 0842 D Nov 14, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Dec 27, 2019
Tag 0880 D Nov 14, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Dec 27, 2019
Tag 0921 E Nov 14, 2019

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Dec 27, 2019
Tag 0583 D Jan 28, 2019

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Mar 13, 2019
Tag 0641 D Jan 28, 2019

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Mar 13, 2019
Tag 0657 D Jan 28, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Apr 4, 2019

2018 15 violations

Tag 0550 D Jun 5, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jul 17, 2018
Tag 0554 D Jun 5, 2018

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Jul 17, 2018
Tag 0577 C Jun 5, 2018

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

βœ“ Corrected: Jul 17, 2018
Tag 0580 D Jun 5, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jul 17, 2018
Tag 0582 D Jun 5, 2018

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Jul 17, 2018
Tag 0623 E Jun 5, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Jul 17, 2018
Tag 0625 E Jun 5, 2018

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Jul 17, 2018
Tag 0641 E Jun 5, 2018

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Jul 17, 2018
Tag 0689 K Jun 5, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jul 17, 2018
Tag 0698 E Jun 5, 2018

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Jul 17, 2018
Tag 0726 D Jun 5, 2018

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Jul 17, 2018
Tag 0758 D Jun 5, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Jul 17, 2018
Tag 0761 D Jun 5, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jul 17, 2018
Tag 0835 E Jun 5, 2018

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

βœ“ Corrected: Jul 17, 2018
Tag 0880 D Jun 5, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 17, 2018

2017 8 violations

Tag 0164 D Jun 22, 2017

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Aug 15, 2017
Tag 0280 D Jun 22, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

βœ“ Corrected: Aug 15, 2017
Tag 0309 D Jun 22, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

βœ“ Corrected: Aug 15, 2017
Tag 0312 D Jun 22, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

βœ“ Corrected: Aug 15, 2017
Tag 0314 G Jun 22, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

βœ“ Corrected: Aug 15, 2017
Tag 0328 D Jun 22, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

βœ“ Corrected: Aug 15, 2017
Tag 0329 E Jun 22, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

βœ“ Corrected: Aug 15, 2017
Tag 0441 D Jun 22, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Aug 15, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2021 3 penalties totaling $76,712

$74,419
Fine
July 8, 2021
$0
Payment Denial
July 8, 2021
$2,293
Fine
January 11, 2021
Average: $25,571 | Range: $0 - $74,419

2020 2 penalties totaling $9,750

$9,750
Fine
December 11, 2020
$9,750
Fine
September 25, 2020
Average: $9,750 | Range: $9,750 - $9,750

2019 1 penalties totaling $13,608

$13,608
Fine
January 28, 2019
Average: $13,608 | Range: $13,608 - $13,608

2018 1 penalties totaling $13,360

$13,360
Fine
June 5, 2018
Average: $13,360 | Range: $13,360 - $13,360

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

June 2, 2023
0.00

Health

June 23, 2022
0.00

Health

July 8, 2021
0.00

Health

November 14, 2019
0.00

Health

June 5, 2018
0.00

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Ownership Information

Non profit - Corporation
Independent (Not part of a chain)
495392
495392
7574963939
Virginia Beach City

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization