OUR LADY OF HOPE HEALTH CENTER

πŸ“ 13700 NORTH GAYTON ROAD, richmond, VA 23233 πŸ“ž 8043601960 πŸ›οΈ 75 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐⭐
2/5

Staffing

⭐
1/5

Quality Measures

⭐⭐⭐⭐⭐
5/5

Inspection History Overview

55
Total Violations
6 years of data
$15,431
Total Fines
3 penalties
4
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 9 violations

Tag 0607 D Sep 27, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Oct 17, 2023
Tag 0609 D Sep 27, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Oct 17, 2023
Tag 0657 D Sep 27, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Oct 17, 2023
Tag 0711 D Sep 27, 2023

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

βœ“ Corrected: Oct 17, 2023
Tag 0554 D May 3, 2023

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: May 17, 2023
Tag 0561 D May 3, 2023

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: May 17, 2023
Tag 0641 D May 3, 2023

Ensure each resident receives an accurate assessment.

βœ“ Corrected: May 17, 2023
Tag 0656 D May 3, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 17, 2023
Tag 0761 D May 3, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: May 17, 2023

2021 4 violations

Tag 0657 D Dec 9, 2021

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Dec 29, 2021
Tag 0695 D Dec 9, 2021

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Dec 29, 2021
Tag 0730 D Dec 9, 2021

Observe each nurse aide's job performance and give regular training.

βœ“ Corrected: Dec 29, 2021
Tag 0812 D Dec 9, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Dec 29, 2021

2020 15 violations

Tag 0578 E Feb 27, 2020

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Apr 3, 2020
Tag 0607 D Feb 27, 2020

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Apr 3, 2020
Tag 0622 D Feb 27, 2020

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Apr 3, 2020
Tag 0623 D Feb 27, 2020

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Apr 3, 2020
Tag 0645 D Feb 27, 2020

PASARR screening for Mental disorders or Intellectual Disabilities

βœ“ Corrected: Apr 3, 2020
Tag 0655 D Feb 27, 2020

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Apr 3, 2020
Tag 0656 D Feb 27, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Apr 3, 2020
Tag 0657 E Feb 27, 2020

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Apr 3, 2020
Tag 0695 D Feb 27, 2020

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Apr 3, 2020
Tag 0698 D Feb 27, 2020

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Apr 3, 2020
Tag 0700 E Feb 27, 2020

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

βœ“ Corrected: Apr 3, 2020
Tag 0730 E Feb 27, 2020

Observe each nurse aide's job performance and give regular training.

βœ“ Corrected: Apr 3, 2020
Tag 0814 F Feb 27, 2020

Dispose of garbage and refuse properly.

βœ“ Corrected: Apr 3, 2020
Tag 0909 E Feb 27, 2020

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

βœ“ Corrected: Apr 3, 2020
Tag 0947 D Feb 27, 2020

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

βœ“ Corrected: Apr 3, 2020

2018 11 violations

Tag 0622 D Dec 20, 2018

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Feb 3, 2019
Tag 0623 D Dec 20, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Feb 3, 2019
Tag 0625 D Dec 20, 2018

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Feb 3, 2019
Tag 0656 D Dec 20, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Mar 4, 2019
Tag 0658 G Dec 20, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Feb 3, 2019
Tag 0686 D Dec 20, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Feb 3, 2019
Tag 0695 D Dec 20, 2018

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Mar 11, 2019
Tag 0757 D Dec 20, 2018

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Feb 3, 2019
Tag 0759 D Dec 20, 2018

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Feb 3, 2019
Tag 0760 G Dec 20, 2018

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Feb 3, 2019
Tag 0880 E Dec 20, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Feb 3, 2019

2017 1 violations

Tag 0431 D Oct 19, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

βœ“ Corrected: Nov 17, 2017

2016 15 violations

Tag 0157 D Oct 13, 2016

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Nov 26, 2016
Tag 0167 C Oct 13, 2016

Allow residents to easily view the results of the nursing home's most recent inspection.

βœ“ Corrected: Nov 26, 2016
Tag 0176 D Oct 13, 2016

Allow residents to self-administer drugs if determined safe.

βœ“ Corrected: Nov 26, 2016
Tag 0241 D Oct 13, 2016

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

βœ“ Corrected: Nov 26, 2016
Tag 0281 D Oct 13, 2016

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Nov 26, 2016
Tag 0309 D Oct 13, 2016

Provide necessary care and services to maintain or improve the highest well being of each resident .

βœ“ Corrected: Nov 26, 2016
Tag 0314 D Oct 13, 2016

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

βœ“ Corrected: Nov 26, 2016
Tag 0315 D Oct 13, 2016

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

βœ“ Corrected: Nov 26, 2016
Tag 0329 D Oct 13, 2016

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

βœ“ Corrected: Nov 26, 2016
Tag 0332 D Oct 13, 2016

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

βœ“ Corrected: Nov 26, 2016
Tag 0371 F Oct 13, 2016

Store, cook, and serve food in a safe and clean way.

βœ“ Corrected: Nov 26, 2016
Tag 0431 D Oct 13, 2016

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

βœ“ Corrected: Nov 26, 2016
Tag 0441 D Oct 13, 2016

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Nov 26, 2016
Tag 0503 D Oct 13, 2016

Ensure laboratory services, blood blanks and transfusion services provided on site meet requirements for certified laboratories; or have an agreement to obtain services from an offsite laboratory, that meets the same requirements.

βœ“ Corrected: Nov 26, 2016
Tag 0507 D Oct 13, 2016

Keep complete, dated laboratory records in the resident's file.

βœ“ Corrected: Nov 26, 2016

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2021 2 penalties totaling $1,625

$975
Fine
November 29, 2021
$650
Fine
April 5, 2021
Average: $813 | Range: $650 - $975

2018 1 penalties totaling $13,806

$13,806
Fine
December 20, 2018
Average: $13,806 | Range: $13,806 - $13,806

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

September 27, 2023
0.00

Health

May 3, 2023
0.00

Health

December 9, 2021
0.00

Health

February 27, 2020
0.00

Quality Measures

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Short Stay

Ownership Information

Non profit - Church related
Independent (Not part of a chain)
495311
495311
8043601960
Henrico

Historical Ownership Records

August 25, 2025
Individual
August 25, 2025
Individual
August 25, 2025
Individual