MANORCARE HEALTH SERVICES-RICHMOND

πŸ“ 2125 HILLIARD ROAD, richmond, VA 23228 πŸ“ž 8042669666 πŸ›οΈ 194 beds

Overall Rating

⭐
1/5

Health Inspection

⭐
1/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐⭐⭐⭐
4/5

Inspection History Overview

140
Total Violations
8 years of data
$3,250
Total Fines
1 penalties
8
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2024 15 violations

Tag 0558 D Feb 28, 2024

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Apr 1, 2024
Tag 0584 E Feb 28, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Apr 1, 2024
Tag 0641 D Feb 28, 2024

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Apr 1, 2024
Tag 0656 E Feb 28, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Apr 1, 2024
Tag 0657 D Feb 28, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Apr 1, 2024
Tag 0658 D Feb 28, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Apr 1, 2024
Tag 0677 E Feb 28, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Apr 1, 2024
Tag 0688 D Feb 28, 2024

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Apr 1, 2024
Tag 0695 D Feb 28, 2024

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Apr 1, 2024
Tag 0697 E Feb 28, 2024

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Apr 1, 2024
Tag 0699 D Feb 28, 2024

Provide care or services that was trauma informed and/or culturally competent.

βœ“ Corrected: Apr 1, 2024
Tag 0745 D Feb 28, 2024

Provide medically-related social services to help each resident achieve the highest possible quality of life.

βœ“ Corrected: Apr 1, 2024
Tag 0758 D Feb 28, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Apr 1, 2024
Tag 0790 D Feb 28, 2024

Provide routine and 24-hour emergency dental care for each resident.

βœ“ Corrected: Apr 1, 2024
Tag 0812 E Feb 28, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Apr 1, 2024

2023 1 violations

Tag 0886 C Jan 31, 2023

Perform COVID19 testing on residents and staff.

βœ“ Corrected: Feb 10, 2023

2022 52 violations

Tag 0540 F Jul 7, 2022

Meet the legal definition of a skilled nursing facility or nursing facility.

βœ“ Corrected: Aug 10, 2022
Tag 0550 E Jul 7, 2022

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Aug 10, 2022
Tag 0554 D Jul 7, 2022

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Aug 10, 2022
Tag 0561 E Jul 7, 2022

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Aug 10, 2022
Tag 0656 E Jul 7, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Aug 10, 2022
Tag 0675 E Jul 7, 2022

Honor each resident's preferences, choices, values and beliefs.

βœ“ Corrected: Aug 10, 2022
Tag 0684 D Jul 7, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Aug 10, 2022
Tag 0689 D Jul 7, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Aug 10, 2022
Tag 0760 E Jul 7, 2022

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Aug 10, 2022
Tag 0802 E Jul 7, 2022

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

βœ“ Corrected: Aug 10, 2022
Tag 0803 D Jul 7, 2022

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

βœ“ Corrected: Aug 10, 2022
Tag 0804 E Jul 7, 2022

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Aug 10, 2022
Tag 0806 D Jul 7, 2022

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

βœ“ Corrected: Aug 10, 2022
Tag 0812 E Jul 7, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Aug 10, 2022
Tag 0814 F Jul 7, 2022

Dispose of garbage and refuse properly.

βœ“ Corrected: Aug 10, 2022
Tag 0540 F May 23, 2022

Meet the legal definition of a skilled nursing facility or nursing facility.

βœ“ Corrected: Aug 10, 2022
Tag 0550 E May 23, 2022

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Aug 10, 2022
Tag 0554 D May 23, 2022

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Aug 10, 2022
Tag 0558 D May 23, 2022

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Jun 30, 2022
Tag 0561 E May 23, 2022

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Aug 10, 2022

2021 2 violations

Tag 0842 E Feb 4, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Feb 19, 2021
Tag 0883 E Jan 4, 2021

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2020 1 violations

Tag 0880 E Jun 9, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 21, 2020

2019 25 violations

Tag 0584 E Dec 11, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jan 24, 2020
Tag 0550 D May 2, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jun 11, 2019
Tag 0580 E May 2, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jun 11, 2019
Tag 0582 D May 2, 2019

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Jun 11, 2019
Tag 0584 D May 2, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jun 11, 2019
Tag 0622 D May 2, 2019

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Jun 11, 2019
Tag 0623 D May 2, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Jun 11, 2019
Tag 0641 D May 2, 2019

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Jun 11, 2019
Tag 0645 D May 2, 2019

PASARR screening for Mental disorders or Intellectual Disabilities

βœ“ Corrected: Jun 11, 2019
Tag 0656 E May 2, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jun 11, 2019
Tag 0657 D May 2, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jun 11, 2019
Tag 0658 D May 2, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jun 11, 2019
Tag 0684 E May 2, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jun 11, 2019
Tag 0686 D May 2, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jun 11, 2019
Tag 0690 D May 2, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Jun 11, 2019
Tag 0695 D May 2, 2019

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jun 11, 2019
Tag 0697 D May 2, 2019

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Jun 11, 2019
Tag 0757 E May 2, 2019

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Jun 11, 2019
Tag 0760 E May 2, 2019

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Jun 11, 2019
Tag 0772 D May 2, 2019

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

βœ“ Corrected: Jun 11, 2019

2018 27 violations

Tag 0658 D Oct 18, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Nov 16, 2018
Tag 0550 E Apr 13, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: May 13, 2018
Tag 0561 D Apr 13, 2018

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: May 13, 2018
Tag 0567 E Apr 13, 2018

Honor the resident's right to manage his or her financial affairs.

βœ“ Corrected: May 13, 2018
Tag 0580 D Apr 13, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: May 13, 2018
Tag 0584 D Apr 13, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: May 13, 2018
Tag 0622 E Apr 13, 2018

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: May 13, 2018
Tag 0623 E Apr 13, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: May 13, 2018
Tag 0624 E Apr 13, 2018

Prepare residents for a safe transfer or discharge from the nursing home.

βœ“ Corrected: May 13, 2018
Tag 0625 E Apr 13, 2018

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: May 13, 2018
Tag 0656 D Apr 13, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 13, 2018
Tag 0657 E Apr 13, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: May 13, 2018
Tag 0658 E Apr 13, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: May 13, 2018
Tag 0677 D Apr 13, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: May 13, 2018
Tag 0684 D Apr 13, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: May 13, 2018
Tag 0689 D Apr 13, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: May 13, 2018
Tag 0690 D Apr 13, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: May 13, 2018
Tag 0693 D Apr 13, 2018

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: May 13, 2018
Tag 0695 E Apr 13, 2018

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: May 13, 2018
Tag 0697 D Apr 13, 2018

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: May 13, 2018

2017 17 violations

Tag 0156 E Feb 15, 2017

Give residents a notice of rights, rules, services and charges.

βœ“ Corrected: Mar 30, 2017
Tag 0176 D Feb 15, 2017

Allow residents to self-administer drugs if determined safe.

βœ“ Corrected: Mar 30, 2017
Tag 0247 D Feb 15, 2017

Give notice to the resident before a room or roommate change.

βœ“ Corrected: Mar 30, 2017
Tag 0250 D Feb 15, 2017

Provide medically-related social services to help each resident achieve the highest possible quality of life.

βœ“ Corrected: Mar 30, 2017
Tag 0278 D Feb 15, 2017

Ensure each resident receives an accurate assessment by a qualified health professional.

βœ“ Corrected: Mar 30, 2017
Tag 0279 D Feb 15, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Mar 30, 2017
Tag 0280 D Feb 15, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

βœ“ Corrected: Mar 30, 2017
Tag 0281 D Feb 15, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Mar 30, 2017
Tag 0282 D Feb 15, 2017

Provide care by qualified persons according to each resident's written plan of care.

βœ“ Corrected: Mar 30, 2017
Tag 0328 D Feb 15, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

βœ“ Corrected: Mar 30, 2017
Tag 0329 D Feb 15, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

βœ“ Corrected: Mar 30, 2017
Tag 0363 E Feb 15, 2017

Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.

βœ“ Corrected: Mar 30, 2017
Tag 0364 E Feb 15, 2017

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

βœ“ Corrected: Mar 30, 2017
Tag 0387 D Feb 15, 2017

Make sure that doctors visit residents regularly, as required.

βœ“ Corrected: Mar 30, 2017
Tag 0431 D Feb 15, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

βœ“ Corrected: Mar 30, 2017
Tag 0441 E Feb 15, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Mar 30, 2017
Tag 0514 E Feb 15, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

βœ“ Corrected: Mar 30, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2020 1 penalties totaling $3,250

$3,250
Fine
June 9, 2020
Average: $3,250 | Range: $3,250 - $3,250

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

February 28, 2024
0.00

Health

January 31, 2023
0.00

Health

July 7, 2022
0.00

Health

May 23, 2022
0.00

Health

February 4, 2021
0.00

Health

January 4, 2021
0.00

Health

May 2, 2019
0.00

Health

April 13, 2018
0.00

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Ownership Information

Non profit - Corporation
Independent (Not part of a chain)
495045
495045
8042669666
Henrico

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization